Maria Paola

Partner Manager

Colombia🇨🇴

•

$1,764.71

About

+3 Years of experience as Customer support specialist

Industry Experience

Corporate Training & Development

Higher Education

Healthcare & Life Sciences

Media & Entertainment

Real Estate & Construction

Software Experience

ChatGPT

Google Sheets

Google Meet

Google Calendar

Zoom

Candidate Information

Availability

Full-Time, Part-Time

Work Arrangement

Remote

English Level

Near-Native Fluency (C1/C2)

Additional Languages Supported

Spanish

Roles Qualified For

Partner Manager

Customer Support Representative

Support Specialist

Work Experience

01/2020 - 02/2021

https://www.concentrix.com/es/

Colombia

Customer Service Representative – Concentrix (UnitedHealthcare)

Provided support for Medicare Parts A–D, consistently met KPIs, and was chosen as backup trainer for national and international teams.

Sales Manager

04/2021 - 09/2023

https://www.funcionfuturo.org/

Colombia

Inside Sales Representative – Addiction Treatments

Conducted outbound and inbound calls to promote and sell medical addiction treatments. Educated patients on available solutions, addressed concerns with empathy, and guided clients through the treatment enrollment process. Consistently met call volume and sales targets while maintaining compliance with healthcare regulations and delivering excellent customer service.

Customer Support Manager

06/2024 - 05/2025

https://www.booking.com/hotel/co/magdalena-beach-house.es.html?aid=311839&label=magdalena-beach-house-zYeXMsYBHC76HawxgjXIXQS704403707271%3Apl%3Ata%3Ap1%3Ap2%3Aac%3Aap%3Aneg%3Afi%3Atikwd-1650764230773%3Alp9198070%3Ali%3Adec%3Adm%3Appccp%3DUmFuZG9tSVYkc2RlIyh9YavywThF4buZaN3e9Rle2iM&sid=87d53ba2e68271e4162328041b70db32&dest_id=-591249&dest_type=city&dist=0&group_adults=2&group_children=0&hapos=1&hpos=1&no_rooms=1&req_adults=2&req_children=0&room1=A%2CA&sb_price_type=total&sr_order=popularity&srepoch=1759694917&srpvid=921f8d9d8b51012d&type=total&ucfs=1&

Colombia