Mariana
Customer Support Representative
$1,500–$1,999
About
6 years of BPO and Customer Service experience, with some experience in legal intakes. Familiar with CRM tools and social media platforms as a Virtual Assistant/Account Executie and Social Media Customer Support.
Industry Experience
Customer Service Agency
Telecommunications
Content Marketing Agency
Software Experience
Candidate Information
Availability
Full-Time
Work Arrangement
Remote
English Level
Near-Native Fluency (C1/C2)
Additional Languages Supported
Spanish
Roles Qualified For
Work Experience
Support Specialist
10/2017 - 03/2019https://www.accedotechnologies.com/
Colombia
Provide billing information and account support through the chat to consumers of a multi-service carrier based in the U.S.
Customer Support Representative
02/2021 - 02/2024https://www.accedotechnologies.com/
Colombia
Provide billing information and account support through social media channels to consumers of a multi-service carrier based in the U.S.
Virtual Assistant
02/2024 - 01/2025https://www.everbridal.com/?campaign_id=22501854397&medium_id=&content_id=&utm_keyword=&gad_source=1&gbraid=0AAAAAoTXPiPzm708omL_peE55PSGkI56X&gclid=Cj0KCQjwt8zABhDKARIsAHXuD7Y31Oh_IiCgGs6P_wtXAZt6KVVNGeGDrBgzcyjbHTr6zjw3TD7THDkaAkN4EALw_wcB
Colombia
Provide information and support about bridal boutiques and venues through text
and emails. Arrange schedules, set up appointments and follow up with both
costumers and account managers to create sales opportunities.
Customer Success Specialist
08/2025 - 02/2026https://www.walkeradvertising.com/
United States
Interact with consumers through text, emails, and social media channels. Familiar with legal intakes and some terminology.
Trusted by GTM teams at:
