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Lead Generation Expert with 5+ Years in B2B Sales, Marketing Automation, and Proven Success in Sales Targets

Mauro

Top Rated

Customer Success Manager

Colombia🇨🇴
•

$2,050 – $2,940/mo

Industry Experience

E-Learning Providers

Marketing Agency

List Building Agency

Event Marketing & Planning Agency

Website Development Agency

Software Experience

Candidate Information

Availability

Full-Time, Part-Time

Work Arrangement

Remote, Hybrid

English Level

Near-Native Fluency (C1/C2)

Additional Languages Supported

Spanish

Roles Qualified For

Customer Success Manager

Content Marketer

Work Experience

Content Marketer

01/2023 - 11/2024

https://shop.cloudtask.com/

Colombia

I grew a talent-focused community in recruitment, increasing membership by 52.38% and preparing candidates for SDR and Account Executive roles through coaching, webinars, and resources. I conducted 52 career coaching sessions, leading to 17 success stories, and built talent pipelines with clear processes to improve hiring. I also created a content strategy across Facebook, LinkedIn, and WhatsApp to boost engagement and hosted 10 webinars on career growth and recruitment best practices.

While working as an Account Executive for a CloudTask client, I also supported recruitment by running talent campaigns using landing pages, Facebook Ads, and webinars. I built and managed pipelines using data-driven strategies and developed processes to make hiring more efficient and scalable.

12/2024 - 03/2025

https://cymate.io/

Colombia

I onboarded new clients, set clear expectations, and ensured smooth transitions. I managed cold email campaigns, focusing on lead generation, writing compelling copy, and testing strategies. Using tools like Octave and Clay, I efficiently set up and automated marketing campaigns. I also analyzed campaign data to refine strategy and improve performance. This was a short-term internship project with Cymate.io, which has now been completed.

Marketing Coordinator

07/2022 - 12/2022

https://www.openenglish.com/para-empresas/

Colombia

I managed B2B email marketing campaigns, creating targeted email content to generate leads, nurture business relationships, and drive conversions through strategic, personalized messaging.

01/2021 - 01/2022

https://konecta.com/es

Colombia

As a call center sales representative for AT&T, I handled irate customers, resolved their issues, and turned challenging situations into opportunities by successfully upselling upgrades and cross-selling additional services.

Licenses, Certifications & Awards

Community Managment

Brand Development and Management

Content Creation

Customer Insights and Segmentation

Digital Transformation

Marketing Strategy and Planning

Platzi

03/2024

Content Marketing

Basic SEO and PPC

Content Creation

Content Marketing Strategy

Lead Magnet Creation

Social Media Management

Hubspot

02/2024 - 03/2026

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