Mbabit

Managed and closed client accounts by offering tailored freight solutions that met UN and subcontractor shipping standards.

• Negotiated with vendors to reduce logistics costs and increase profit margins, achieving a 12% sales growth.

• Coordinated over 100 international shipments with a 98% on-time delivery rate, ensuring client satisfaction and repeat business.

• Utilized Incoterms effectively to secure favorable contract terms and streamline cross-border operations.

• Strengthened communication and negotiation skills through daily interaction with clients, carriers, and partners.

Summary: oversaw day to day accounting functions, including Bookkeeping, Payroll and Budget tracking. Generated financial statements and assisted in audits.

Performance Requirements: Maintained accuracy in financial records, Ensured compliance with accounting standards and timely report delivery.

Results: Achieved 100% audit compliance over two fiscal years, streamlined payroll processing, reducing monthly turnaround by 30 %.

Summary: Provided Customer support for shopify based e commerce stage-managing orders return calls and product inquiries via live chat and email.

Results: Resoled over 500 Customer inquiries. Reduced cart abandonment by assisting customer in real time and helped improved positive reviews.