Md Rashed Jaowad

Actual Job Title: AI Business Solutions Engineer. I have handled roles in our sales, marketing, automation, integration and customer success teams.

• Developed smart websites powered by AI agents handling over 430 queries per hour via voice, text, and email. Everything in this context is executed using fully automated AI agents.

• Saved more than 300 hours per week for the team with automated workflow execution.

• Managed over 330,000 leads in CRM with structured lead scoring and timely follow-ups to maximize conversions.

• Executed targeted newsletter campaigns and funnels to maintain lead engagement and retention.

• Documented complex technical workflows to support knowledge transfer and team scalability.

• Proactively engaged with B2B clients to understand their needs and provide tailored solutions, leading to effective client satisfaction and social media engagement with 57% positive feedback.

• Automated B2B marketing channels, ensuring 24/7 active marketing data collection and response management systems, resulting in sustained engagement with 29 key accounts.

• Implemented AI-driven automation tools, streamlining communication workflows and improving efficiency in client interactions by 83%.

• Initiated client communication through prospecting, cold calling and email, developing a clear understanding of client needs and successfully qualifying opportunities.

• Accomplished sales quota by securing $43,000 MRR for the company during my stint.

• Conducted over 67 presentations to clients across continents, effectively disseminating product information and resolving queries, enhancing client comprehension.

• Served as a primary post-sale point-of-contact, ensuring smooth client transitions and achieving 44% onboarding completion and high customer satisfaction (reflected in post-sale feedback).

• Automated communication workflows using Instantly.ai, n8n and HubSpot, increasing email efficiency for client outreach and follow-up by 91%.

• Produced 4 podcasts, 5 videos, enhancing enterprise engagement by 22%

• Executed large-scale outreach campaigns, managing communication with over 1100 medical professionals and handling subsequent inquiries, which elevated brand recognition by 46%.

• Automated CRM workflows, reducing manual administrative tasks by 66% and improving team efficiency through streamlined operations.

• Analyzed marketing metrics, optimizing performance and informing decision-making for improved outcomes, leading to a 27% increase in conversion.

• Collaborated in a multinational research team across Asia, focusing on the impact of COVID-19 on tertiary education, leading to collaborative data collection efforts with international universities.

• Mobilized the team in analyzing the pandemic's effects on higher education to coordinate research activities and ensure a comprehensive evaluation of the collected data.

• Contributed to the development of post-COVID educational policies based on our research findings, aimed at supporting students in overcoming educational disruptions.