Michael
Customer Success Specialist
$1,770 – $2,540/mo
About
SDR | B2B Sales Specialist | CX Support| Lead Generation & Pipeline Management | Building Client Relationships & Driving Revenue Growth
Software Experience
Candidate Information
Availability
Full-Time
Work Arrangement
Remote
English Level
Native Fluency (C2)
Roles Qualified For
Work Experience
Sales Representative
06/2022 - 04/2023https://mypurplesales.com/
Canada
Achievements/Tasks
- Promoted to Market Research Analyst.
- B2B sales outreach via phone and email to nurture and qualify leads.
- Leads Generation Analysis: identify and cultivate potential prospects.
- Generate email sequences, and make cold calls to map and penetrate accounts
Sales Representative
08/2021 - 12/2021https://taskdrive.com/
Jamaica
Achievements/Tasks
- B2B sales outreach via phone and email to nurture and qualify leads.
- Multi-channel touches (cold calls, email, socials.) on all leads.
- Contacted prospective customers to uncover sales opportunities & percentages.
Sales Representative
02/2020 - 03/2021https://www.sutherlandglobal.com/
Jamaica
Achievements/Tasks
- Achieved monthly & quarterly sales targets. Top 2% of sales agents based on achieved KPI.
- Resolved issues via troubleshooting, hardware and telephones quickly and accurately.
- Upsell on products and amenities.
Customer Support Representative
10/2016 - 04/2018https://www.ibex.co/
Jamaica
- Awarded x2 for higher performance. Promoted to Quality Analyst.
- Documenting customer interactions and feedback.
- Answering customer calls and processing inquiries about services and products.
- Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem.
Sales Representative
03/2022 - 06/2022www.RingLOGIX.com
- Set up appointments for prospectus client with the sales team.
- Cold call decision-makers and promote white label VOIP services.
- Follow up with prospects and used phone dialer to make over 100 calls a days.
Sales Representative
04/2025 - 08/2025www.spinwheelsales.com
- Respond to internet leads and phone inquiries about vehicle purchases from potential customers
- Set appointments for prospective customers to meet with sales or service staff
- Monitor and contact internet leads and incoming calls to convert them into dealership visits
- Meet performance goals related to sales, customer satisfaction and productivit
Trusted by GTM teams at:
