Miguel

Top Rated

Customer Support Representative

Colombia🇨🇴

•

$1,000–$1,499

About

Customer Service Specialist | 3+ Years of Experience in Digital & Banking Support | Remote

Industry Experience

Candidate has not listed any industry experience.

Software Experience

Candidate has not listed any software skills.

Candidate Information

English Level

Professional Fluency (B2/C1)

Roles Qualified For

Customer Support Representative

Account Executive

Work Experience

Support Specialist

08/2022 - 12/2022

https://www.247.ai/

Customer Service Specialist:

Provided customer support for a banking platform, resolving inquiries and issues clearly, accurately, and with a strong focus on empathy and customer connection. Delivered high-quality service across digital channels while ensuring proper documentation and adherence to service standards within an AI-driven customer engagement environment.

Support Specialist

11/2021 - 02/2022

https://www.linkedin.com/company/teleperformance

Customer Service Specialist:

Provided high-quality customer support within a global, digitally powered business services environment following Majorel’s acquisition by TP. Supported clients of leading international brands by delivering efficient, empathetic, and solution-oriented service across digital channels. Contributed to streamlined customer experiences by adapting to large-scale operations, leveraging advanced digital tools, and ensuring consistent service quality aligned with industry-leading standards.