Miguel

As a Virtual Junior Bookkeeper, I played a role in supporting the financial department. This were some of the tasks that I've done in this role:

Bookkeeping and Record Maintenance: Accurately recording daily financial transactions, maintaining ledgers, and ensuring that all entries are up-to-date.

Accounts Payable and Receivable: Processing invoices, tracking payments, and managing collections to support the organization's cash flow.

Payroll Processing: Calculating employee hours, wages, taxes, and ensuring timely payments.

Account Reconciliation: Regularly reconciling bank statements and other financial records to identify and resolve discrepancies.

Financial Reporting: Assisting in the preparation of monthly, quarterly, and annual financial statements, as well as generating ad hoc reports as needed.

Budget Support: Collaborating in budget preparation, monitoring spending and ensuring it aligns with company budgets.

Audit Assistance: Supporting internal and external audit processes by gathering necessary documentation and providing detailed financial records.

General Administrative Tasks: Managing filing systems, handling documentation, and performing other administrative duties that contribute to the smooth operation of the accounting team.

It required from me a strong attention to detail, proficiency with accounting software, and the ability to work collaboratively within a team to ensure financial accuracy and efficiency.

As a recepcionist of a Hostel, some of the duties I was on charge are up next:

Check-in & Check-out: Registering guests, handling payments, and providing room keys.

Customer Service: Assisting guests with inquiries, recommendations, and problem-solving.

Reservations Management: Handling bookings, cancellations, and modifications.

Administrative Duties: Managing emails, phone calls, and maintaining records.

Cash Handling: Processing payments and keeping track of cash and transactions.

Housekeeping Coordination: Informing cleaning staff about room statuses.

Security & Safety: Monitoring guest access, ensuring hostel rules are followed.

Promotions & Sales: Upselling tours, activities, and services.

As a former waiter turned Sales Manager, I lead daily operations to ensure exceptional guest experiences while driving revenue through strategic upselling of high-value menu items.

Key Responsibilities:

Managed relationships with suppliers to ensure timely deliveries, negotiated pricing to reduce costs by up to 15%, and maintained optimal inventory levels to support daily restaurant operations without interruptions.

Set and track sales targets, aligning team efforts with revenue goals.

Develop and execute sales strategies and promotional campaigns.

Monitor KPIs and report performance metrics to senior leadership.

Hire, train, and schedule front-of-house staff for optimal service.

Manage customer relations.