Multifaceted Customer Service Representative with over 10 years of experience in telephone customer service, technical support, and customer support.
Monique
Customer Support Representative
$1,300 – $1,870/mo
Industry Experience
Customer Success Software
Software Experience
Candidate Information
Availability
Full-Time
Work Arrangement
On-site, Remote
English Level
Native Fluency (C2)
Additional Languages Supported
Other
Roles Qualified For
Work Experience
Customer Support Representative
01/2021 - Presenthttps://www.concentrix.com/
Jamaica
In my current role I handle escalations calls from the store employees for the LOB I'm apart of. I also assists with financial services, technical support and customer service general queries along with billing support.
Support Specialist
01/2014 - 11/2016https://www.humana.com/dental-insurance
Jamaica
In this role I was able to assist Dental Offices with claims and benefits for each patient. I was also able to assist patients with knowing their benefits and also assists with filing claims
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