Monique
Customer Support Representative
$1,176.47 - $1,764.71
About
Multifaceted Customer Service Representative with over 10 years of experience in telephone customer service, technical support, and customer support.
Industry Experience
Customer Success Software
Software Experience
Candidate Information
Availability
Full-Time
Work Arrangement
On-site, Remote
English Level
Native Fluency (C2)
Additional Languages Supported
Other
Roles Qualified For
Work Experience
Customer Support Representative
01/2021 - Presenthttps://www.concentrix.com/
Jamaica
In my current role I handle escalations calls from the store employees for the LOB I'm apart of. I also assists with financial services, technical support and customer service general queries along with billing support.
Support Specialist
01/2014 - 11/2016https://www.humana.com/dental-insurance
Jamaica
In this role I was able to assist Dental Offices with claims and benefits for each patient. I was also able to assist patients with knowing their benefits and also assists with filing claims
Licenses, Certifications & Awards
Candidate has no licenses, certifications or awards yet.
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