Moukouri

Top Rated

Customer Support Representative

Cameroon🇨🇲

•

$2,138.82

About

Customer Service| General Virtual Assistance | Email Outreach | salesforce | CRM | Live chat | Lead generation | Scheduling | Appointment settings

Industry Experience

Professional Services

Education & Training

Manufacturing & Industrial

Retail & E-Commerce

Technology

Software Experience

ChatGPT

Salesforce

Google Sheets

Webex

Slack

Candidate Information

Availability

Full-Time, Part-Time

Work Arrangement

Remote

English Level

Native Fluency (C2)

Additional Languages Supported

French

Roles Qualified For

Customer Support Representative

Lead Generation Specialist

Work Experience

Customer Experience Manager

03/2023 - 08/2024

https://www.pro-techalliance.com/

Cameroon

For now i am not Currently Working but i occupied the post of Customer service Manager

Customer Support Representative

11/2024 - 05/2025

https://www.sutherlandglobal.com/

Canada

I Worked For These company as a Billingual English and French Customer Service Represntative on Contract with Disneyplus

Licenses, Certifications & Awards

CEO EMILE ESAPA

Communication Skills

Customer Satisfaction Tracking

Multi-Channel Support Strategies

Pro-Tech Alliance

10/2024

DIRECTOR GENERAL MAURICE AZANGUIM

Crisis and Escalation Management

Global Support Operations

Multi-Channel Support Strategies

ENEO CAMEROON

08/2023

CEO HERMY ELMEON

Advanced Content Marketing

Marketing Strategy and Planning

Social Media Management

Centre De Formation Professionnel Des Jeunes Entrepreneur

08/2022

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