Nahalia

- Generate prospective leads primarily through cold calling

- Connecting sales reps with business opportunities to

generate sales by setting up meetings.

- Utilize Salesforce and other CRM's to streamline the

sales process.

- Lead Generation

- Reporting weekly, monthly, and quarterly sales

results

- Generate prospective leads through cold calling

and emails.

- Connecting sales reps with business opportunities to

generate sales by setting up meetings.

- Utilize Salesforce and other CRM's to streamline the

sales process.

- Reporting weekly, monthly, and quarterly sales

results

Point of contact for provider insurance registrations

and enrollment.

Coordinated closely with credentialing teams to

verify provider qualifications, maintaining high

standards of care within the organization.

Prepared and processed provider enrollments with

major health insurances across different states in

America.

Assisted providers with understanding the enrollment

and credentialing process, while ensuring

applications are handled in a timely fashion.

Provided guidance and support to team members

on enrollment issues.

Maintained and shared newly updated changes on

enrollment processes.

Efficiently managed data systems to ensure

enrollment processes were streamlined optimally.

Tracking all open tickets for multiple clients and

coordinating with client managers to ensure tickets

are moving forward.

- Managed and reported on the business's KPIs on a

daily, weekly, and monthly basis such as adherence

and handle time

- Monitored call queue and real-time activity for over

100 agents at a time.

- Scheduled agents' shifts based on business needs.