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Oscar

Top Rated Plus

Account Executive

Colombia🇨🇴
•

$2,500–$2,999

About

Senior Sales & Client Success Leader | 15+ Years Driving Revenue, SaaS Growth, and Customer Onboarding Excellence

Industry Experience

SaaS Platforms

IT Services & IT Consulting

Software Experience

Candidate Information

Availability

Full-Time

Work Arrangement

Remote

English Level

Near-Native Fluency (C1/C2)

Additional Languages Supported

Spanish

Roles Qualified For

Account Executive
Sales Representative
Customer Onboarding Specialist

Work Experience

Account Executive

02/2023 - 01/2025

https://valerity.com

We help companies reduce risk by implementing a transformative method that gives them control over their tech & security.

In my role as an Account Executive & Onboarding Specialist, I am dedicated to facilitating the smooth integration of new clients into our cybersecurity services. I work closely with both the sales team and clients to ensure a seamless transition, from initial contact to long-term product success.

Customer Onboarding Specialist

04/2020 - 01/2023

www.legalontech.com

LegalOn Technologies is the global leader in contract review AI. Innovative lawyers and legal professionals at over 3,000 leading companies and firms globally use LegalOn to review and negotiate contracts faster and more accurately.

As a Sales and Client Onboarding Specialist, I play a key role in guiding new clients through a seamless transition from sales to successful product adoption. My focus is on building strong client relationships, providing tailored support, and ensuring our clients are set up for long-term success with our products and services.

Account Executive

02/2018 - Present

https://www.apollo.io/

During my time at Apollo.io as an Account Executive, I consistently delivered impactful product demonstrations and successfully closed deals. By thoroughly understanding client needs and presenting tailored solutions, I was able to drive positive business outcomes. My proven track record underscores my commitment to achieving results and enhancing the overall customer experience, further reinforcing Apollo.io's position as a leader in lead generation.

Account Executive

03/2016 - 02/2018

http://www.quali.com/

Quali provides platform engineering tools for AI-driven infrastructure automation and management, self-service provisioning, and continuous cloud governance. Technology and engineering teams use Quali's tools to simplify complexity, accelerate productivity, and improve efficiency in cloud operations.

My day-to-day responsibilities included making prospecting calls to identify high-quality leads, generating opportunities for my team, and continuously nurturing relationships with potential clients. I worked closely with the sales team to drive revenue growth and maintain strong pipelines.

Customer Onboarding Specialist

01/2014 - 02/2016

http://www.zix.com

In my role as Senior BDR and Client Onboarding Specialist, I played a key role in driving outbound cold outreach, assisting sales teams with booking meetings, and ensuring proper follow-up to help close deals effectively. I worked closely with clients through the sales process and beyond, guiding them through the integration of our cybersecurity solutions. My responsibilities included supporting clients throughout the onboarding process to ensure smooth adoption, helping them leverage our solutions to meet their security needs, and fostering strong, long-term relationships that contributed to both immediate and sustained success.

Sales Manager

02/2013 - 03/2014

https://www.olympus-global.com/

In the B2C space, I excelled in driving successful sales and customer onboarding for image and audio equipment. My role was centered on understanding clients' unique needs, guiding them through seamless onboarding experiences, and ensuring they fully grasped the functionality of their new products.

By leveraging my expertise, I helped customers with initial setup, offered product recommendations, and ensured that they received maximum value from their equipment. I took pride in building strong relationships, fostering trust, and ensuring customers were fully supported throughout their journey, which contributed to our brand’s reputation for reliability and excellence in the image and audio equipment market.

I’m excited to continue creating exceptional onboarding experiences and helping customers achieve success with our products!

Sales Representative

01/2012 - 01/2013

http://www.flir.com

During my time at FLIR, I excelled in customer and technical support for home security solutions in the B2C space.

I prioritized understanding each client's needs, providing clear guidance and troubleshooting to ensure optimal system performance. My dedication to excellence fostered trust and loyalty among FLIR's customers, enhancing the company's reputation as a reliable provider in the home security industry.

During my time at FLIR, I excelled in customer and technical support for home security solutions in the B2C space. I prioritized understanding each client's needs, providing clear guidance and troubleshooting to ensure optimal system performance. My dedication to excellence fostered trust and loyalty among FLIR's customers, enhancing the company's reputation as a reliable provider in the home security industry.

Skills: Client Onboarding · Customer Success

Sales Manager

01/2007 - 12/2011

http://www.att.com

5 years in the telecommunications industry, where I had the opportunity to help a Fortune 500 brand successfully outsource its sales operations from Colombia.

In this role, my key responsibilities included:

Developing and executing a comprehensive sales-focused learning strategy to be implemented across the organization.

Providing ongoing coaching and support to Sales Development Representatives (SDRs) and Customer Service Agents, ensuring their success and growth in sales performance.

Cultivating a strong sales-driven culture while overseeing the onboarding of clients with new services, ensuring a seamless transition, and maximizing customer satisfaction.

This experience allowed me to contribute to both the growth of the sales team and the success of the overall business.

I spent 5 years in the telecommunications industry, where I had the opportunity to help a Fortune 500 brand successfully outsource its sales operations from Colombia. In this role, my key responsibilities included: Developing and executing a comprehensive sales-focused learning strategy to be implemented across the organization. Providing ongoing coaching and support to Sales Development Representatives (SDRs) and Customer Service Agents, ensuring their success and growth in sales performance. Cultivating a strong sales-driven culture while overseeing the onboarding of clients with new services, ensuring a seamless transition, and maximizing customer satisfaction. This experience allowed me to contribute to both the growth of the sales team and the success of the overall business.

Sales Representative

01/2010 - 03/2025

https://nexl.cloud/

Australia

Independent Sales Consultant | Freelance Strategist

Position: Senior Sales Specialist

Industry: Software Development.

In my sales role at Nexl, I worked closely with law firms to help them leverage our all-in-one collaboration platform, which integrates CRM, Relationship Intelligence, Email Marketing, and Project Management. I focused on identifying key challenges within the legal industry and demonstrated how Nexl could streamline operations, enhance client relationships, and drive business growth. Through high-level conversations, I engaged legal professionals, marketing teams, and business development departments to align their efforts and improve client experience. By showcasing the platform's ability to enhance collaboration and efficiency, I helped firms build stronger relationships and achieve better outcomes. My approach ensured that our solutions addressed their unique needs, ultimately contributing to their overall success.

Sales Representative

01/2010 - 03/2025

https://aethereus.com/

Independent Sales Consultant | Freelance Strategist

Position: Senior Sales Manager

https://aethereus.com/

Industry: IT Services and IT Consulting

In my sales role at Aethereus, now part of Myridius, I was focused on contacting and engaging Fortune 500 companies to help them implement Salesforce solutions. I leveraged Aethereus’ deep expertise in cutting-edge technologies and Myridius' legacy of delivering transformative business outcomes to offer tailored Salesforce implementations. My approach involved understanding each company’s unique needs and challenges, positioning Salesforce as a key tool to drive business success. Through strategic outreach, relationship-building, and consultative selling, I played a key role in helping these organizations optimize their processes, improve efficiency, and achieve measurable results using Salesforce.

Sales Representative

01/2010 - 03/2025

https://www.autohost.ai/

Independent Sales Consultant | Freelance Strategist

Position: Senior BDR

https://www.autohost.ai/

Industry: Computer and Network Security

At AutoHost.ai, I helped prospect and close deals by showcasing our AI-based guest screening and verification solution. I worked with businesses to understand their challenges and demonstrated how our platform could automate check-in, enhance security, and streamline operations. My efforts led to successful partnerships, helping businesses improve guest management with trusted, innovative technology.

Sales Representative

01/2010 - 03/2025

https://www.bams.com/

Independent Sales Consultant | Freelance Strategist

Position: Senior BDR

BAMS Merchant Services

Position: Senior BDR

https://www.bams.com

Industry: Financial Banking

In my sales role with BAMS, I helped businesses in the retail industry explore and compare payment processing solutions, showcasing the advantages of our innovative pricing model. By understanding the unique needs of each client, I effectively communicated how BAMS could save them money while still providing the essential tools and features they needed to streamline their payment processing.

I worked closely with prospects, identifying pain points and positioning BAMS as the industry leader in providing cost-effective, reliable solutions. My approach helped drive new business and build lasting relationships within the retail sector, offering solutions that were both affordable and tailored to their needs.

Sales Representative

01/2010 - 03/2025

https://www.leadium.com/

Independent Sales Consultant | Freelance Strategist

Position: Client Onboarding Manager - Sales

Industry: Lead Generation and Sales and Marketing Services.

At Leadium, I played a key role in both sales and client onboarding, helping businesses achieve their revenue goals through personalized and data-driven lead generation. As part of the sales team, I was responsible for prospecting and engaging with high-value clients, showcasing how our analytical outbound campaigns could deliver a revenue pipeline at a lower cost than traditional sales development teams. My approach focused on understanding prospects' cognitive behaviors and personality insights to tailor outreach efforts for maximum effectiveness.

In addition to my sales responsibilities, I was deeply involved in client onboarding, ensuring a smooth transition from prospecting to execution. I worked closely with clients to understand their unique needs and goals, guiding them through the setup process and ensuring they were equipped to fully leverage Leadium’s solutions. My efforts helped businesses hit their revenue targets while optimizing their sales development strategies for long-term success.

As a Senior BDR at Leadium, I played a pivotal role in driving B2B lead generation efforts and helping clients hit their revenue goals consistently. I focused on identifying and engaging high-quality leads through a personalized approach, ensuring that each outreach was tailored to address specific business needs. By leveraging Leadium's innovative, data-driven sales development strategies, I helped companies accelerate their sales pipeline and improve conversion rates. My responsibilities included prospecting, qualifying leads, and nurturing relationships, all while collaborating closely with the sales and marketing teams to ensure seamless execution of campaigns. Through my efforts, I contributed to Leadium’s reputation for revolutionizing the Sales Development industry and helping businesses grow efficiently

Sales Representative

01/2010 - 03/2025

https://www.growthengine.it/

Independent Sales Consultant | Freelance Strategist

position: Senior BDR

Industry: Marketing Services

At Growth Engine, I played a key role in supporting our ecosystem and helping clients achieve their growth and profitability goals. By combining effective prospecting strategies, inbound marketing, sales tactics, and automation, I helped startups and B2B service companies streamline their sales processes. I focused on increasing sales by implementing targeted follow-up sequences and nurturing leads throughout the buyer’s journey. My efforts not only drove client engagement but also played a critical role in closing deals and accelerating business growth for our partners.

Sales Representative

01/2010 - 03/2025

https://www.nextiva.com/

Independent Sales Consultant | Freelance Strategist

Position: Senior BDR

Industry: Software Development

In my sales role at Nextiva, I played a pivotal part in helping businesses build exceptional customer experiences using our AI-powered platform. By introducing Nextiva’s all-in-one solution, I worked to show how it could transform customer interactions across voice, chat, email, and more, streamlining communication and enhancing engagement. I focused on identifying the unique needs of each business, offering tailored solutions that not only improved customer service but also boosted efficiency. My efforts contributed to growing Nextiva’s client base, supporting the company’s mission to deliver Amazing Service®, and driving its success in securing significant investments, such as the $200M from Goldman Sachs Asset Management. Through strategic outreach, consultative selling, and relationship-building, I helped position Nextiva as a leader in the customer experience space, supporting its expansion and growth.

Sales Representative

01/2010 - 03/2025

https://peoplegrove.com/

Independent Sales Consultant | Freelance Strategist

Position: Senior BDR Manager

Industry: Software Development

In my sales role at PeopleGrove, I helped colleges and universities improve student and alumni engagement by showcasing how our solutions supported enrollment, career services, and alumni relations. Using a consultative approach, I aligned our platform’s features with each institution’s needs, fostering stronger connections and better outcomes. My efforts contributed to PeopleGrove’s mission of ensuring every learner has access to the networks needed to succeed, driving growth and helping millions of students and alumni thrive.

Sales Manager

01/2010 - 03/2025

https://www.2ndchanceautosales.ca/

Canada

Independent Sales Consultant | Freelance Strategist

Position: Senior Sales and Operations Manager

Industry: Automotive, Financial B2C

After the pandemic, I was allowed to apply my sales expertise in the B2C industry, specifically within the financial and car sales sectors. Over the course of a couple of years, I gained valuable experience on the other side of the transaction, helping customers navigate car purchases and car loans.

This role significantly enhanced my ability to connect with customers, refine my approach, and ultimately sharpen my sales skills. It gave me a deeper understanding of consumer needs and helped me adapt my strategies to drive better results in a more direct, customer-focused environment.

Sales Representative

01/2010 - 03/2025

https://www.unily.com/

United Kingdom

Independent Sales Consultant | Freelance Strategist

position: Senior BDR

Industry: Software Development.

In my sales role, I focused on cold-calling prospects in the European market to identify opportunities and drive revenue. By tailoring conversations to each prospect’s needs and challenges, I positioned Unily as the top solution in the 2024 Gartner® Critical Capabilities™ for Intranet Packaged Solutions. I leveraged Unily’s #1 ranking to build trust, drive interest, and create urgency. Through persistent follow-up and a consultative approach, I successfully scheduled appointments, maintaining a steady pipeline of prospects and contributing to overall sales growth.

Sales Representative

01/2010 - 03/2025

http://www.vdbapp.com

Independent Sales Consultant | Freelance Strategist

Position: Senior Sales

Industry: Retail Luxury Goods and Jewelry Saas

At VDB (Virtual Diamond Boutique), I played a key role in both sales and client onboarding, helping jewelry businesses integrate innovative technology solutions into their operations. As part of the sales team, I engaged with potential clients, showcasing how VDB’s cutting-edge tools could transform their jewelry sales and customer experience. I focused on understanding each client's specific needs and challenges, tailoring our solutions to help them enhance efficiency, drive sales, and stay competitive in the market.

In my client onboarding role, I ensured a smooth transition from the sales process to implementation. I worked closely with clients to guide them through the setup and integration of VDB’s technology, providing training and support to ensure they could fully leverage our platform. By building strong relationships and offering personalized guidance, I helped clients get the most out of their VDB solutions, driving their success and fostering long-term partnerships.

Sales Representative

01/2010 - 03/2025

https://vengreso.com/

Independent Sales Consultant | Freelance Strategist

position: Senior BDR

Industry: Technology, Information, and Internet

In my sales role at Vengreso, I was focused on driving lead generation and closing deals through strategic cold calling and outreach. I worked to identify potential opportunities, develop effective sales strategies, and engage buyers with tailored messaging. By leveraging Vengreso’s innovative tools and technologies, I helped businesses enhance their sales processes and boost productivity. My approach involved direct prospecting and utilizing data-driven insights to optimize our efforts, resulting in meaningful connections and increased revenue. Ultimately, my work empowered millions of users to achieve their sales goals more effectively.

Sales Representative

01/2010 - 03/2025

https://www.virtualemilystaffing.com/

Independent Sales Consultant | Freelance Strategist

Industry: Human Resources Services

Position: Senior BDR

In my role, I was instrumental in driving sales and client onboarding by implementing tailored outreach strategies across various industries. I worked closely with clients to understand their unique needs and provided staffing solutions that aligned with their goals in areas such as admin, marketing, data, sales, and customer service.

I took a proactive approach, utilizing cold calling and email sequences to generate high-quality leads, engaging prospects effectively, and guiding them through the sales process. My efforts involved crafting personalized messaging that resonated with different industries and addressing their specific challenges, whether it was improving efficiency, reducing costs, or scaling their teams.

In the client onboarding phase, I ensured smooth transitions by working directly with clients to integrate our virtual staffing solutions. I helped them set up processes and systems that maximized the effectiveness of our teams, ensuring seamless collaboration and alignment with their business goals. Through strategic outreach and strong client relationships, I contributed to the growth and success of the company, driving impactful results in each industry we served.

Sales Representative

01/2010 - 03/2025

https://wsifirstsolutions.com/

Independent Sales Consultant | Freelance Strategist

Position: Senior BDR and Client Onboarding Specialist

Industry: Advertising Services

At WSI, the world’s largest marketing agency, I was responsible for prospecting and sending tailored emails to target potential clients. I followed up with well-crafted sales sequences to generate awareness, nurture leads, and successfully book appointments. My efforts helped drive engagement and create opportunities for new business by aligning our services with the unique needs of each prospect.

Licenses, Certifications & Awards

Sales Enablement

Business Intelligence and Analytics
RevOps Strategy Development
Technology Stack Management

Hubspot Academy

12/2021

Developing Your Emotional Intelligence

Negotiation Skills
Personalized Outreach Campaigns
Sales Analytics and Reporting

LinkedIn Learning

01/2021

Sales: Closing Strategies

Cross-Selling and Upselling
Customer Success Planning
Sales Cycle Management

LinkedIn Learning

01/2021

Sales Foundations

Cold Calling Techniques
Email Prospecting
Social Media Prospecting

LinkedIn Learning

01/2021

Sales: Handling Objections

Customer Feedback Collection
Customer Onboarding Processes
Product Usage Monitoring

LinkedIn Learning

01/2021

Critical Thinking for Better Judgment and Decision-Making

Contract Negotiation and Management
Customer Retention Strategies
Key Account Management

LinkedIn Learning

12/2020

Selling with Authenticity

Customer Experience Enhancement
Customer Success Team Leadership

LinkedIn Learning

03/2020

The Key to Good Communication: Your Audience

Market Segmentation and Targeting
Sales Team Leadership

LinkedIn Learning

03/2020

The Key to Good Communication: Your Audience

Basic Communication Skills
Communication Skills

LinkedIn Learning

03/2020

Selling into Companies

Account-Based Marketing (ABM) Strategies
CRM Integration and Management
Outbound Sales Strategy

LinkedIn

02/2020

Selling into Industries: Technology Companies

Sales Team Leadership
Strategic Sales Planning

LinkedIn Learning

02/2020

Sales Negotiation

Sales Cycle Management
Sales Team Leadership

LinkedIn Learning

01/2020

Sales Pipeline Management

CRM Analytics
Proposal Writing

LinkedIn Learning

01/2020

Frictionless Sales Certified

Sales Cycle Management

Hubspot

01/2020

Marketing Analytics: Setting and Measuring KPIs

Customer Lifecycle Management

LinkedIn learning

12/2019

Performance Management: Conducting Performance Reviews

Business Intelligence and Analytics
Change Management and Training

LinkedIn Learning

11/2019

Social Media Marketing Foundations

Customer Advocacy Building
Customer Success Metrics and KPIs

LinkedIn Learning

11/2019

Social Media Marketing: Strategy and Optimization

Lead Qualification

LinkedIn Learning

11/2019

Global Strategy

Customer Lifecycle Management
Customer Success Team Leadership
Strategic Customer Success Planning

LinkedIn Learning

11/2019

Strategic Focus for Managers

Cross-Selling and Upselling
Customer Success Planning

LinkedIn Learning

11/2019

Developing a Competitive Strategy

Negotiation Skills
Revenue Forecasting and Modeling

LinkledIn Learning

11/2019

Digital Transformation

Cold Calling Techniques
Outbound Sales Strategy
Social Media Prospecting

LinkedIn Learning

11/2019

Improving Employee Performance

Advanced Cold Calling Strategies
CRM Integration and Management

LinkedIn Learning

11/2019

Increase Visibility to Advance Your Career

Customer Advocacy Building

LinkedIn Learning

11/2019

Leadership Mindsets

Strategic Customer Success Planning

LinkedIn Learning

11/2019

Leading in Crisis

Strategic Partnership Development

LinkedIn Learning

11/2019

Learning Personal Branding

Strategic Partnership Development

LinkledIn Learning

11/2019

Onboarding New Hires as a Manager

Advanced Data Analytics & Reporting
Email Marketing Automation
List Health and Hygiene Management

LinkedIn Learning

10/2019

Online Marketing Foundations

Customer Experience Enhancement
Customer Lifecycle Management
Customer Success Team Leadership

LinkedIn Learning

10/2019

Social Media Marketing: Managing Online Communities

Customer Insights and Segmentation
Data-Driven Marketing Decisions
Digital Transformation

LinkedIn Learning

10/2019

Business-to-Business Sales

Outbound Sales Strategy
Personalized Outreach Campaigns

LinkedIn Learning

10/2019

Decoding Body Language

Other
Predictive Lead Scoring

LinkedIn Learning

10/2019

Become a Manager

Customer Experience Enhancement
Customer Lifecycle Management
Customer Success Team Leadership

LinkedIn Learning

09/2019

Coaching and Developing Employees

Contract Negotiation and Management
Key Account Management
Leadership in Sales Strategy

LinkedIn Learning

09/2019

Delegating Tasks

Basic Technical Support
Customer Feedback Collection
Customer Onboarding Processes

LinkedIn Learning

09/2019

Leading Productive Meetings

Business Intelligence and Analytics
RevOps Strategy Development
Revenue Growth Analysis and Execution

LinkedIn Learning

09/2019

Marketing Tools: Social Media

CRM Analytics
CRM Data Entry
Live Chat Support

LinkedIn Learning

09/2019

B2B marketing Foundations

Customer Lifecycle Management

LinkedIn Learning

09/2019

Business Development Foundations

Contract Negotiation and Management
Sales Cycle Management

LinkedIn Learning

09/2019

Business Process Improvement

Market Segmentation and Targeting
Negotiation Skills

LinkedIn Learning

09/2019

B2B Marketing on LinkedIn

Global Support Operations

LinkedIn Learning

08/2019

Inbound Sales Certified

Cold Calling Techniques

LinkedIn Learning

08/2019

Growth-Driven Design Certified

Cross-Functional Project Management

LinkedIn Learning

05/2019

Selling with Stories, What Makes a Great Story?

Other
Social Media Management

LinkedIn Learning

03/2019

Master of Business Administration (MBA)

Customer Success Team Leadership
Customer Success Technology Stack Management
Strategic Customer Success Planning

The City University of New York

05/2016

Strategy, Competencies and Support - Human Capital Management in Companies Contact Center and BPO

Customer Lifecycle Management
Customer Success Team Leadership
Strategic Customer Success Planning

EAN University (Colombia)

06/2012

Degree in International Business

Contract Negotiation and Management
Customer Retention Strategies
Leadership in Sales Strategy

EAN University (Colombia)

03/2012

AT&T's leadership execution and accountability performance

Crisis and Escalation Management
Global Support Operations
Vendor and Technology Management

AT&T Mobility

05/2008

Degree in Marketing and Advertising

Account-Based Marketing (ABM) Strategies
CRM Integration and Management
Market Segmentation and Targeting

EAN University (Colombia)

07/2006

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