Customer Experience & Support Leader | 10+ Years Experience | HubSpot | KPI Management, Analytics & CRM Expert
Patricia
Virtual Assistant
$970 – $1,400/mo
About
Seeking a role as a customer service representative, phone, chat and text support. I am also experienced in out-bound cold calling, SDR sales agent, Technical support
Industry Experience
Pharmaceutical Manufacturing
Biotechnology Research
Software Experience
Candidate Information
Availability
Full-Time, Part-Time
Work Arrangement
Remote
English Level
Professional Fluency (B2/C1)
Roles Qualified For
Work Experience
Jablum Coffee house
Jamaica
This role included handling customers directly, taking and billing orders, preparing meals and beverages.
Restaurant Associates of Jamaica
Jamaica
Food preparation and sales services, supervised staff, inventory management, report and scheduling of staffs.
Happy customers call Center
Jamaica
The role included the monitoring of staff, monitoring support platforms ranging from email, chats, text to phone support. Making and managing KPIs, completing and updating weekly and monthly reports, quality analysis, data analysis and data entry, maintaining daily report logs, auctioning and authorizing, replacements, refunds, sales and cancellations e.t.c.
Licenses, Certifications & Awards
Data Entry certification
Heart trust NTA
09/2025
Trusted by GTM teams at:
