Pedro's profile photo

Pedro

Customer Success Specialist

Spain🇪🇸

$1,500–$1,999

About

Seeking role(s).

Industry Experience

Real Estate & Construction

Retail & E-Commerce

Technology

Software Experience

Candidate Information

Availability

Part-Time, Full-Time

Work Arrangement

Remote

English Level

Professional Fluency (B2/C1)

Additional Languages Supported

Spanish

Roles Qualified For

Customer Success Specialist
Customer Support Representative
Account Executive
Customer Success Manager
Sales Manager

Work Experience

Account Manager

09/2020 - 01/2022

https://www.tetrapak.com

• Planning and review of operations with the biggest clients in Colombia in

charge.

• Joint coordination of orders for packaging material, purchase projections,

imports, and billing with the main clients of the company.

• Immediate customer service support and logistics representative in

charge of assigned customers.

Director of Sales

01/2022 - 09/2026

https://coliving.com/es/company/kiva-living

•Directed and lead a sales team of 10 people spanning in four different countries. Formulated, reported, and measured proposals, KPI proposals, achieving 80% of yearly sales target in first 6 months.

•Strategic software and CRM management to achieve the best possible resources based on the company's activity.

•Ideation, analysis, projection, and budget allocation for a three-year plan, growth, and expansion.

Account Manager

04/2024 - 09/2025

https://www.dialectica.io/

• Built and maintained strong client relationships with consulting and private equity firms.

• Led diverse project teams, consistently meeting deadlines and quality benchmarks.

• Recognized as a top performer, earning a fast track promotion for outstanding contributions.

Licenses, Certifications & Awards

Candidate has no licenses, certifications or awards yet.

Videos

Candidate has no videos yet.

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