Prisca
+6 years of experience as a Sales and Customer retention expert with proven experience in SaaS, B2B, Real-estate, FinTech and financial services.
Customer Experience Manager
Nigeria🇳🇬
Marketplace protected
Core Experience
Industry Experience
Financial Technology (FinTech)Marketing & AdvertisingReal Estate Development & ManagementSaaS PlatformsBlockchain Services
Business challenges
Missed sales appointmentsLack of qualified leadsHigh call abandonment ratesCRM inefficiencyPoor chatbot effectiveness
Success metrics
Documented processesImproved data accuracyIncreased aligned across teams or departments
Jobs to be done
Customer OnboardingLead GenerationCustomer Feedback Management
Availability and Logistics
Availability
Full-Time, Part-Time
Work Arrangement
Remote
English Level
Native Fluency (C2)
Languages
German, Chinese (Simplified)
Roles Qualified For
Customer Experience ManagerSales RepresentativeLead Generation SpecialistCustomer Support Representative
Work Experience
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