R Merry's profile photo

R Merry

Client Support Coordinator

Indonesia🇮🇩
•

$5.88

About

Customer Support Specialist with over 5 years of experience in customer-facing roles.

Industry Experience

Telecommunications

Candidate Information

Availability

Full-Time, Part-Time

Work Arrangement

Remote

English Level

Professional Fluency (B2/C1)

Additional Languages Supported

Other

Roles Qualified For

Client Support Coordinator
Customer Support Representative
Administrative Coordinator

Work Experience

Customer Support Representative

04/2007 - 01/2009

https://www.infomedia.co.id/

Indonesia

- Resolved customer issues regarding Telkomsel services over the phone.

- Escalated unresolved matters to the appropriate support units.

04/2015 - 01/2019

https://www.instagram.com/theammeerra

Indonesia

Greeted guests and responded to complaints and requests with professionalism.

Ensured smooth check-in/out processes and issue resolution.

Customer Support Representative

01/2019 - 01/2020

https://influx.com/

Australia

Responded to customer emails for Blinkist and Kopari Beauty with accurate, friendly, and professional solutions.

Provided clear explanations on products, services, and procedures, ensuring customer satisfaction.

Escalated complex issues to technical or billing departments, maintaining service continuity.

Licenses, Certifications & Awards

Candidate has no licenses, certifications or awards yet.

Videos

Candidate has no videos yet.

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