Raoul
Client Support Coordinator
$1,176.47 - $2,352.94
About
Customer Experience Professional | Fluent in English and French | Fintech and Forex Specialist
Industry Experience
Accounting
Banking
Credit Intermediation
Financial Services
Financial Technology (FinTech)
Software Experience
Candidate Information
Availability
Full-Time, Part-Time
Work Arrangement
Remote
English Level
Native Fluency (C2)
Additional Languages Supported
French
Roles Qualified For
Work Experience
Customer Support Representative
11/2023 - 04/2025www.deriv.com
Rwanda
Provided customer support via chat, email, and call, showing empathy and dedication to customer satisfaction.
Followed up on client inquiries and issues with relevant technical teams.
Gathered data from customer interactions, and shared with managers to ensure the best possible customer experience.
Followed up customers' KYC status to ensure compliance with internal and regulatory standards
Licenses, Certifications & Awards
Candidate has no licenses, certifications or awards yet.
Videos
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