Regina
Customer Support Manager
$1,764.71
About
3 years of Nursing and Customer service Experience, leveraging salesforce and content creation tools as a Marketing Manager and Virtual Assistant
Industry Experience
Hospitals & Clinics
Nursing Homes & Residential Care Facilities
Online Social Networking Platforms
Call Centers
Customer Service Agency
Software Experience
Candidate Information
Availability
Full-Time
Work Arrangement
Remote
English Level
Native Fluency (C2)
Roles Qualified For
Work Experience
Customer Support Representative
02/2021 - 01/2022www.ibex.co
Jamaica
Managed inbound and outbound customer communication, providing accurate information, resolving inquiries, troubleshooting issues and addressing complaints with a focus on delivering exceptional service and maintaining customer satisfaction.
Social Media Manager
12/2024 - 06/2025www.theprodigystudio.com
Jamaica
Experienced in developing and managing content strategies across multiple platforms to boost brand awareness and engagement. Skilled creating compelling copy, managing social media accounts and analyzing performance to optimize results. Strong focus on consistency, creativity and driving measurable growth.
Licenses, Certifications & Awards
Practical Nurse Degree
Distinction College
09/2022
Videos
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