ROBINSON

Specialized in B2B sales prospecting using LinkedIn, cold calling, and outbound frameworks to generate qualified leads for SaaS and service-based companies. Skilled at designing scalable messaging strategies (connection requests, InMails, cold call scripts, and follow-ups) that drive discovery calls and convert interest into opportunities.

🚀 Sales Prospecting & Cold Outreach

Conducted 65–95 outbound activities daily via LinkedIn, email, phone calls, and social media to identify, qualify, and nurture leads.

Applied cold calling techniques to engage decision-makers directly, overcome objections, and articulate value propositions aligned with their pain points.

Aligned messaging with the buyer journey to boost engagement, shorten sales cycles, and grow the opportunity pipeline.

Leveraged analytics and engagement metrics to refine outreach strategies and personalize each touchpoint in real time.

Collaborated with marketing to sync campaigns with lead generation efforts and optimize performance tracking.

✍️ LinkedIn Content Creation & Brand Positioning

Created high-impact content for LinkedIn personal and company pages, across different industries, to build authority, visibility, and credibility in the market.

Specialized in writing thought leadership posts, success story breakdowns, industry insights, and strategic storytelling aligned with each client’s tone of voice and positioning goals.

Used content as a vehicle to warm up prospects, create inbound interest, and support the sales pipeline.

🧩 Tools & Tech Stack

Salesforce · Seller Chat · Systeme.io · Meta Business Suite · LinkedIn · TikTok · WhatsApp Business Automation

Headquarter: Miami – US (Work remotely)

❖ Develop and Maintain Client Relationships: Proficient in strengthening client relations as an Account Manager, achieving a 20% increase in customer retention and expanding the customer base by 15%.

❖ Contract Negotiation and Cost Savings: Skilled at negotiating rates and service agreements with carriers, securing up to 25% cost savings while maintaining profitability and high service quality across LTL, FTL, Drayage, Flatbed,

Hazmat, Reefer, and other logistics services.

❖ Process Monitoring and Innovation: Expertise in monitoring the freight process to ensure 98% on-time delivery and proactively resolve 95% of service issues. Regularly conduct market analysis to identify new business opportunities and implement innovative approaches to stay competitive in a fast-paced environment.

❖ Project and Account Management Using Salesforce: Efficiently manage a pipeline of over 350 client interactions per month via Salesforce CRM, utilizing cold and warm calling techniques, email, and continuous client communication.

❖ Sales Strategies and Market Adaptation: Implement creative sales strategies while remaining self-motivated to adapt to evolving market trends, client requirements, and industry demands, leveraging software tools and project management skills to optimize processes and enhance client satisfaction.

Headquarter: Miami – US (Work remotely

❖ Leverage market analysis and KPIs to maintain a 95% customer satisfaction rate and build partnerships with a retention rate of 80%,

while implementing innovative pricing strategies to stay competitive in the Airfreight, Ocean freight, U.S Customs, Ground Transportation, and other services.

❖ Generate potential leads by using cold calling, networking, and referrals, converting up to 20% of contacts into qualified leads.

❖ Utilize CRM to manage and track over 500 customer interactions monthly, while crafting persuasive communications that result in a 15% increase in stakeholder engagement with the innovative freight forwarding product.

❖ Conduct contract and rate negotiations, securing favorable terms in 90% of deals.

❖ Schedule pick-up and delivery appointments with 98% on-time accuracy, ensuring clear communication with customers, shippers, and receivers.

❖ Analyze market data and industry trends to drive a 20% increase in profit, while leveraging innovative approaches to explore and capture new sales opportunities.

Strong customer support skills, consistently acquiring new clients through consultative sales and "hunting" activities.

❖ Negotiate rates with international agents, securing up to 30% discounts, significantly boosting profitability.

❖ Effect 10 weekly virtual and in-person meetings, efficiently managing time to meet customer needs and prospects for new business.

❖ Achieve 10%-20% profitability on most shipments, with a 40% repeat business rate across services.

❖ Develop key account strategies, resulting in 20% volume growth and improved customer satisfaction and loyalty.

❖ Ensure daily air and ocean freight shipment closures for both import and export processes.

❖ Led a commercial team with customer service and inside sales, handling 15-20 daily quotes to increase shipment conversions.

❖ Supervise the staff and provide ongoing feedback for continuous improvement.

Prepare shipping & customs documentation, working with schedules, deadlines, and all procedures in the logistics channel.

❖ Establish and maintain around 250 files every month to monitor customer service carrying out the product manager with high performance standards and database records.

❖ Develop processes to identify Customer Issues and solve them expeditiously and efficiently contacting transportation companies, shipping lines, booking & tracing shipments.

❖ Work closely with Customs brokers to ensure proper HS Classification/paperwork is submitted/reported to drive strategies and internal process initiatives.

❖ Tracing shipments, preparing reports, processing and approving invoices, receiving verification, basic and special projects as required.