Romeo

- In charge of managing and developing the sales department of the

company.

- Assisted business owners in the US and Canada, Identifying their needs

and providing them solutions through Virtual Assistants

- Responsible of generating new business and growth for the company

- Achieved the desired results from the company since the first month of

employment.

Assisted on average 7 to 10 customers per day in selling and providing the

best offer in residential services for Canadian customers.

Completed successfully the required metrics in the account for the last

couple of years.

Named best seller of the month in the account for 4 months in a row and

over 20 times in the past years.

Performed sales coaching and management for new hires to ensure the

best and maximum results desired for the company.

- Managed the full outbound/inbound sales cycle, from prospecting and

qualification to follow-up and closing.

- Leveraged AI tools to prepare technical project proposals, guiding U.S.

clients through construction solutions.

- Delivered top performance in revenue and conversion metrics,

frequently exceeding KPI targets.

- Provided coaching to new hires, improving ramp-up efficiency and

outbound sales performance.

- Designed and executed sales strategies in our CRM ensuring efficient

outreach and follow-up with potential clients.

- Transitioned into a role in Sales and Customer Success to address high

client churn, successfully retaining and growing relationships with new

and existing clients.

- Utilized LinkedIn Sales Navigator and Zoho CRM to source, engage, and

nurture high-quality leads, while coaching and leading a BDR to expand

the pipeline.

- Conducted consultations with independent insurance agency owners,

demonstrating the value of virtual assistants to scale their businesses.

- Delivered excellent results in both acquiring new business and

enhancing customer relationships, contributing directly to Viva’s growth

and client retention.