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Roxanne

Administrative Specialist

Jamaica🇯🇲
•

$2,117.65

About

Remote Sales & Customer Success Specialist | Outbound Calling Expert | Lead Generation & CRM Pro

Industry Experience

Candidate has not listed any industry experience.

Software Experience

Candidate has not listed any software skills.

Candidate Information

Availability

Full-Time, Part-Time

Work Arrangement

Remote

English Level

Native Fluency (C2)

Roles Qualified For

Administrative Specialist
Customer Support Representative

Work Experience

03/2025 - Present

https://www.crexi.com/

Generated 20+ qualified leads weekly, driving a 30% increase in sales

pipeline.

Consistently exceeded daily outreach quota with 200+ outbound calls,

maintaining a 15% conversion rate.

Utilized CRM tools like Salesforce, Slack and Outreach to track leads,

manage customer interactions, and ensure timely follow-up.

Engaged in consultative selling to identify client needs and schedule

meetings for further business discussions.

Built and maintained strong relationships with prospects, providing

tailored solutions based on their real estate requirements.

Consistently met and exceeded lead generation targets while

maintaining high call quality and client satisfaction.

08/2024 - 03/2025

https://smartsetter.io/

Canada

Conducted over 200 daily outbound calls to real estate agents,

convincing them to switch brokerages.

Utilized scripts to effectively communicate benefits, overcome

objections, and schedule appointments for further discussions.

Built rapport with potential clients, engaging in persuasive conversations

while maintaining professionalism.

Managed lead tracking and documented customer interactions in CRM

systems to ensure follow-ups and lead conversion.

Consistently met or exceeded daily call quotas and performance targets.

Administrative Specialist

06/2023 - 01/2025

https://www.instagram.com/consult_wise/

Responding to over 50 customer inquiries daily regarding business

registration, tax filing and cashflow projections.

Processed invoices, tracked expenses, and ensured accurate data entry

in accounting software.

Assisted in month-end and year-end closings, ensuring compliance with

financial regulations.

Coordinated with other departments to resolve financial discrepancies

and ensure smooth financial operations.

Promote Business on all Social Media platforms to boost engagement.

File annual Taxes for clients and Complete Business Registration for

startup companies.

Licenses, Certifications & Awards

Candidate has no licenses, certifications or awards yet.

Videos

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