Remote Executive & Entrepreneur | 11+ Years Experience in Leadership, Hospitality, Virtual Operations, and Creative Services

Samantha

Top Rated

Account Manager

Aruba🇦🇼

Industry Experience

Legal Services

Freight & Package Transportation

Retail – Health & Personal Care Products

Real Estate Development & Management

Software Experience

PandaDoc

ChatGPT

HighLevel

Pipeline

Candidate Information

Availability

Full-Time, Part-Time

Work Arrangement

Remote

English Level

Native Fluency (C2)

Additional Languages Supported

Spanish, Dutch

Roles Qualified For

Account Manager

Customer Success Specialist

Virtual Assistant

Customer Onboarding Specialist

Client Support Coordinator

Work Experience

Account Manager

12/2024 - 12/2025

https://www.colombohurdlaw.com/

1. Generated and qualified leads through inbound inquiries and targeted outreach.

2. Conducted discovery calls to identify client needs and positioned immigration services to drive conversions.

3. Closed over $500,000 in revenue within six months by delivering strong value propositions and maintaining high conversion rates.

4. Managed a structured sales pipeline, tracked follow-ups, and maintained accurate CRM data.

5. Collaborated with attorneys to ensure seamless client handoffs and service alignment.

6. Strengthened client relationships through strategic communication, quick problem-solving, and consistent follow-through.

Virtual Assistant

04/2022 - Present

www.selfemployed.com

Aruba

Provided high-level administrative and customer support to entrepreneurs and small businesses in a fully remote setting.

Managed calendars, scheduled appointments, coordinated travel, and handled email communication to streamline daily operations.

Supported client-facing tasks including intake calls, follow-ups, and customer service to enhance client satisfaction.

Organized digital files, maintained databases, and created documents, reports, and presentations as needed.

Handled social media posting, light content creation, and basic marketing support to help clients grow their online presence.

Delivered reliable, detail-oriented assistance that improved efficiency and reduced workload for busy professionals.

Licenses, Certifications & Awards

English Certificate 70/100 (C1 Advanced)

Advanced Cold Calling Strategies

CRM Management

EF Set

11/2024

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