Customer Service & Sales Professional | 8+ Years of Experience in Customer Support, Outbound Calling & Data Entry
Sashagay
Customer Support Representative
$1,250 – $1,790/mo
About
Results-driven sales and customer support professional with experience in voice support, customer service, lead generation, and administrative coordination in fast-paced environments. Strong verbal and written communication skills with fluent, professional English and excellent phone etiquette. Skilled in CRM systems, customer follow-up, record-keeping, and managing high-volume inbound and outbound communications.
Industry Experience
Hospitals & Clinics
Appointment Setting Agency
Software Experience
Candidate Information
Availability
Full-Time
English Level
Professional Fluency (B2/C1)
Roles Qualified For
Work Experience
Customer Support Representative
08/2021 - 09/2022https://www.google.com/search?q=itelbpo+montego+bay&oq=&gs_lcrp=EgZjaHJvbWUqBggBEEUYOzIMCAAQABhDGIAEGIoFMgYIARBFGDsyBggCEEUYOTIGCAMQIxgnMhIIBBAAGEMYgwEYsQMYgAQYigUyDAgFEAAYQxiABBiKBTIMCAYQABhDGIAEGIoFMgYIBxBFGDzSAQgyNTk0ajBqN6gCCLACAfEFu3cyYvQVPs_xBbt3MmL0FT7P&sourceid=chrome&ie=UTF-8
Jamaica
• Managed high-volume inbound and outbound voice support calls
• Provided customer service and technical support
• Updated customer records accurately using CRM systems
• Scheduled service requests and coordinated with internal teams
Data Entry Specialist
01/2024 - 01/2026https://www.remote.com
Entered and maintained business data across spreadsheets and databases. Reviewed and validated records for accuracy and completeness. Assisted with reconciliation and quality assurance processes. Generated organized reports and maintained operational records.
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