Shahera

Proactively engage with prospective students through various channels, including

phone calls, emails, and video meetings, to promote MIT courses and programs.

Effectively communicate program details, admission requirements, tuition fees,

and financial aid options to prospective students, addressing any questions or

concerns they may have.

Provide personalized guidance and recommendations on MIT courses and

program offerings based on individual student needs and interests.

Articulate the value proposition of MIT courses, highlighting the institution's

reputation for academic excellence, cutting-edge research, and innovation.

Collaborate with admissions counselors, academic advisors, and other

stakeholders to facilitate a seamless transition for students from inquiry to

enrollment.

Taking care of the lead from generating interest to enrollment process, and

handing over the lead the dedicated Program Managers.

Stay informed about industry trends, market demand, and competitor offerings to

identify opportunities for differentiation and continuous improvement.

Utilize CRM software and sales tracking tools to manage leads, track interactions,

and monitor the progress of prospective students through the enrollment process

Engaged in direct sales, assisting walk-in clients with Vodafone products and

services, achieving monthly sales targets.

Provided exceptional customer service, fostering long-term relationships and

increasing client retention.

Achieved 'best retention award for B2B clients' every month for the entirety of my

journey with Vodafone

Managed and maintained comprehensive records of client accounts, ensuring

accuracy and confidentiality.

Monitored client accounts to ensure timely resolution of issues and accurate

billing processes.

Delivered high-quality service, adhering to company standards, and prepared daily

End of Day (EOD) reports for management review.

Engage with prospective customers to understand their business objectives,

technical requirements, and challenges, and provide expert guidance on Cisco's

portfolio of products and solutions.

Excellent communication and presentation skills, with the ability to articulate

complex technical concepts in a clear and concise manner to both technical and

non-technical audiences.

Collaborate with sales teams and account managers to develop customized

proposals, presentations, and demonstrations that showcase the value proposition

of Cisco's offerings and address customer needs.

Partner with Cisco's engineering and product teams to stay informed about new

products, features, and enhancements, and provide feedback from the field to

influence product development and roadmap prioritization.

Serve as the primary point of contact for corporate clients, providing expert advice

guidance, and support in all aspects of business travel planning and management

And coordinate with airlines, hotels, car rental companies, and other travel

suppliers to secure reservations, negotiate rates, and ensure seamless travel

experiences for clients.

Verify and review travel documents, including itineraries, tickets, vouchers, and

invoices, to ensure accuracy, completeness, and compliance with company

standards and regulatory requirements.

Conduct quality control checks on travel files and documentation to identify

errors, discrepancies, or missing information, and take corrective actions as

needed to resolve issues and ensure client satisfaction