Shakero's profile photo

Client Success Advisor & Virtual Assistant | 3 Years | Salesforce, ChatGPT | Customer Support & IT Help Desk

Shakero

Customer Success Specialist

Jamaica🇯🇲

$1,920 – $2,760/mo

About

I am a motivated mother who believes that speaking to a customer service representative can make a difference in a day.

Industry Experience

Medical & Diagnostic Laboratories

Health & Wellness Software

Appointment Setting Agency

Call Centers

Virtual Receptionists Agency

Candidate Information

Availability

Full-Time, Part-Time

Work Arrangement

Remote, Hybrid

English Level

Native Fluency (C2)

Roles Qualified For

Customer Success Specialist

Administrative Specialist

Support Specialist

Customer Support Representative

Work Experience

Customer Support Representative

08/2019 - 11/2025

www.Conduent.com

Jamaica

Heathcare: Claims, Grievances, Benefits and Inquiry currently for Aetna CVS Health

Virtual Assistant

06/2022 - 07/2023

www.ariahdigital.com

Jamaica

Client Relations

Attention to Details

SEO

Support Services

Customer Success Specialist

11/2025 - Present

Https://myvmgroup.com

Jamaica

As a member Engagement agent, my duties entails as follow:

Security verification

Validation

Update account information

Account inquires

Product and service knowledge

Upsell and referrals

Licenses, Certifications & Awards

Building a Digital Market via Websites and Email

Skillsoft

05/2023

Expert Insights on Coaching

Skillsoft

10/2022

Videos

Video thumbnail

Watch Video

Meet with a CloudTask Success Rep

We help you choose the right candidate to interview this week.

15-minute intro call to discuss your needs
Get matched with 3-5 qualified candidates
Start interviews within 48 hours

Trusted by GTM teams at:

HubSpot
Salesforce
Apollo
Clay
Taboola
ZoomInfo

Hire Top Talent Now

Meet with our remote career assistant, and we’ll have Top Rated candidates ready to start working in 48 hours.

Hire Top Talent Now
Skip hiring hassle
Replacement guarantee
Cancel anytime