Client Success Advisor & Virtual Assistant | 3 Years | Salesforce, ChatGPT | Customer Support & IT Help Desk
Shakero
Customer Success Specialist
$1,920 – $2,760/mo
About
I am a motivated mother who believes that speaking to a customer service representative can make a difference in a day.
Industry Experience
Medical & Diagnostic Laboratories
Health & Wellness Software
Appointment Setting Agency
Call Centers
Virtual Receptionists Agency
Software Experience
Candidate Information
Availability
Full-Time, Part-Time
Work Arrangement
Remote, Hybrid
English Level
Native Fluency (C2)
Roles Qualified For
Work Experience
Customer Support Representative
08/2019 - 11/2025www.Conduent.com
Jamaica
Heathcare: Claims, Grievances, Benefits and Inquiry currently for Aetna CVS Health
Virtual Assistant
06/2022 - 07/2023www.ariahdigital.com
Jamaica
Client Relations
Attention to Details
SEO
Support Services
Customer Success Specialist
11/2025 - PresentHttps://myvmgroup.com
Jamaica
As a member Engagement agent, my duties entails as follow:
Security verification
Validation
Update account information
Account inquires
Product and service knowledge
Upsell and referrals
Licenses, Certifications & Awards
Building a Digital Market via Websites and Email
Skillsoft
05/2023
Expert Insights on Coaching
Skillsoft
10/2022
Videos

Watch Video
Trusted by GTM teams at:
