Shaniel's profile photo

Shaniel

Customer Support Representative

Jamaica🇯🇲
•

$941.18 - $1,176.47

About

Customer Service Email/Chat Rep

Industry Experience

E-Commerce

Candidate Information

Availability

Full-Time

Work Arrangement

Remote

English Level

Native Fluency (C2)

Roles Qualified For

Customer Support Representative

Work Experience

Customer Support Representative

05/2019 - 09/2022

https://www.jobs.sutherlandglobal.com/jamaica

Jamaica

I have experience with customer chat support and basic technical chat support. I worked with tools such as Bold 360 and Solution Center. The account that I was working on was Cox Communications.

Customer Support Representative

10/2022 - 09/2025

https://influx.com/

I have experience with customer service(e-commerce) chat and email. I have worked with the following helpdesks, Gorgias, Zendesk and Shopify. The accounts that I have worked on are Brandon Blackwood and The Foldie.

Licenses, Certifications & Awards

Candidate has no licenses, certifications or awards yet.

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