Shantal
Customer Support Representative
Jamaica🇯🇲
$1,000–$1,499
About
Sales & Customer Support Specialist | 2+ Years Experience | Data Entry, Cold Calling | Salesforce & Zendesk Expert
Industry Experience
Business Consulting & Services
Software Experience
Candidate Information
English Level
Native Fluency (C2)
Roles Qualified For
Work Experience
Customer Support Representative
08/2021 - 02/2023https://www.intouchcx.com/
Customer Service Representative:
Provided prompt and professional support to customers via phone, email, and chat, resolving inquiries and issues efficiently.
Assisted clients with account management, product or service information, and order processing.
Maintained accurate records of customer interactions in the CRM to ensure seamless follow-up and reporting.
Collaborated with internal teams to address customer needs and improve overall service experience.
30-minute intro call to discuss your needs
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