Shemar
Customer Support Representative
$1,529.41
About
3 years of CSR experience using multiple software to assist customers. 1 year experience in the cruise ship industry as reservation agent. Equip with 7 years of experience in the telecommunications field working as a rigger (hardware installation)
Industry Experience
Candidate has not listed any industry experience.
Software Experience
Candidate has not listed any software skills.
Candidate Information
Availability
Full-Time
Work Arrangement
Remote
English Level
Professional Fluency (B2/C1)
Roles Qualified For
Work Experience
Customer Support Representative
09/2022 - 09/2023https://www.ibex.co/join-us/jamaica/
Jamaica
I was a CSR who assisted customers with locating missing packages. I was a very decent CSR. MY CSAT never went below 90% and I also was a top contender on that account which resulted in me assisting when no manager is available and I was also communication with our workforce at the time because they were overseas, I was apart of their group.
Licenses, Certifications & Awards
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