Sibonelo's profile photo

Sibonelo

Office Administrator

South Africa🇿🇦
•

$2,000.00

About

7 years Customer Service and Finance Administrator Experience

Industry Experience

Candidate has not listed any industry experience.

Software Experience

Candidate Information

Availability

Full-Time

Work Arrangement

Remote

English Level

Near-Native Fluency (C1/C2)

Roles Qualified For

Office Administrator
Administrative Coordinator
Administrative Specialist

Work Experience

02/2021 - Present

https://www.mqf.co.za/

South Africa

Office administration

Bank recon

balancing Customer profile edit

General Ledger and Balance sheet

Manage and investigate Suspense Account

Receivables and payables Control

Collections Management

Settling and closing accounts

11/2016 - Present

https://personal.nedbank.co.za/home.html

South Africa

Updating and Using CRM to assist customers

Virtual assistance and responding to emails

Working Remotely

Offering assistance to customers to ensure they find the right product/service

Communicating with customers by email, phone, and face-to-face

Investigating and solving customer problems

Refer customers to the correct department

Provide customers with refunds

Creating a new feedback procedure for clients or improving upon the existing model

Licenses, Certifications & Awards

Candidate has no licenses, certifications or awards yet.

Videos

Candidate has no videos yet.

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