Sofía
Remote Customer Support & Virtual Operations Specialist with 4+ Years of Experience in Chat, Email Support, Scheduling, and Administrative Coordinatio
Executive Assistant
Colombia🇨🇴
Marketplace protected
About
Core Experience
Industry Experience
Outbound Sales AgencyCustomer Service Agency
Business challenges
CRM inefficiency
Success metrics
Lower call wait timesImproved sales effectiveness
Jobs to be done
Call CenterCustomer ServiceAppointment Setting
Software Certifications
Audiovisual media and communication
University of Medellin
01/2022
Photography
La escuela de fotografía moda y producto
05/2021 - 07/2025
Availability and Logistics
Availability
Full-Time, Part-Time
Work Arrangement
Remote
English Level
Near-Native Fluency (C1/C2)
Languages
Spanish
Roles Qualified For
Executive AssistantVirtual AssistantContent MarketerDigital Marketing ManagerSocial Media Manager


