Sophia
Sales Representative
$1,176.47
About
Virtual Assistant/Customer Service Rep.
Industry Experience
E-Learning Providers
Marketing & Advertising
Nonprofit Organizations
E-Commerce
Candidate Information
Availability
Full-Time, Part-Time
Work Arrangement
Remote
English Level
Native Fluency (C2)
Roles Qualified For
Work Experience
Phia Beauty International
Nigeria
* Manage daily email correspondence, responding to Dms and taking customers order, calendar scheduling, and social media management, ensuring smooth business operations.
* Organize and maintain records, improving workflow efficiency and reducing administrative bottlenecks.
* Provide customer support via email, chat, and social media, ensuring timely responses and excellent service.
* Oversee social media content creation and scheduling, increasing engagement by 30% monthly.
* Research and implement marketing strategies that drive brand growth and boost sales.
* Data entry for inventory
Baytown Lounge
Nigeria
* Assisted customers with menu recommendations, reservations, and inquiries, ensuring a positive experience.
* Helped the team exceed sales goals by breaking down targets into daily action plans.
* Managed customer feedback and complaints, improving satisfaction and retention.
* Took note of regular customer's name and their preference
Licenses, Certifications & Awards
Virtual Assistant Training
ALX- Africa
11/2024
Content & Copywriting
Ladies In Tech Africa (LITA)
10/2024
Soft Skills: Critical Thinking, Communication, Collaboration, Creativity
The Honoris Online Academy
07/2023
Videos
Candidate has no videos yet.
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