Account Manager and Sales Strategy Expert - Agency Experience

Agnostic industry, managed accounts for all types of clients. Help our clients build their outbound lead generation campaigns

· Manage a team of SDRs, identify coaching opportunities, and provide training that would help them up for success.

· Analyse campaign effectiveness and suggest improvements.

· Design client playbook and execute a complete outreach program.

· Build prospecting lists using our data suppliers and partners.

· Manage client relationships to achieve their goals.

· Weekly check-in with clients to report metrics, identify key items, and campaign progress, and plan for upcoming campaigns.

· Manage client expectations and get deliverables completed on time.

Build strong client relationships effectively.

Coordinate cross-functional project delivery seamlessly.

Track performance metrics and satisfaction.

Identify growth opportunities within accounts.

Resolve client issues and challenges quickly.

Facilitate accurate lists for SDRs.

Review SDR conversations for improvements.

Schedule meetings to advance clients.

Analyze calls to drive engagement.

Implementation of new clients,Identify and develop new business opportunities in the property management industry.

· Develop and implement strategic plans to increase revenue and profitability for the company.

· Negotiate and close deals with clients, ensuring profitability and customer satisfaction.

·Analyze the competition to help make sure we are staying competitive in the marketplace.

-Coordinating internal resources and vendors for the flawless execution of projects Ensuring that all projects are delivered ontime, within scope and within budget

-Perform risk management to minimize project risks.

-Establish and maintain relationships with third parties/vendors

-Create and maintain comprehensive project documentation

I manage client relationships end-to-end, acting as their main point of contact to ensure satisfaction and retention. I oversee account performance, support sales development efforts by reviewing conversations and optimizing lead lists, and directly step in to help set meetings when needed. I also handle client onboarding, coordinate internal teams, and regularly develop and adjust outreach strategies based on client needs and results. My role combines relationship building, strategic planning, and hands-on execution to help clients see clear ROI and long-term value.