Tamara's profile photo

Tamara

Customer Experience Manager

Nigeria🇳🇬

$1,764.71

About

Strategic Growth Leader | B2B Marketing & Sales Expert | Driving Scalable Customer Experiences

Industry Experience

Retail & E-Commerce

Technology

Professional Services

Software Experience

Candidate Information

Availability

Full-Time, Part-Time

Work Arrangement

Remote

English Level

Native Fluency (C2)

Additional Languages Supported

Other

Roles Qualified For

Customer Experience Manager
Social Media Manager

Work Experience

09/2025 - Present

www.amuraconsultingltd.mystrikingly.com

I spearhead client acquisition and strategic partnerships to grow Amura Consulting’s B2B services. Key achievements include:

Increased qualified lead volume by 45% within three months using LinkedIn Sales Navigator and HubSpot.

Built and optimized outreach funnels that contributed to a 30% boost in sales conversion rates.

Designed campaign strategies that improved client engagement by 25%, accelerating proposal turnaround time.

Collaborated across internal teams to align deliverables and track KPIs using PowerBI and CRM dashboards.

This role demands high-level communication, persistence, and a proactive mindset to drive consistent revenue growth.

Chief Marketing Officer (CMO)

10/2025 - Present

www.mewayz.com

As Chief Product and Marketing Officer, I bridge strategic product development with growth marketing efforts to scale MeWayz's market presence. Milestones include:

Launched two major product updates that increased user retention by 40% and improved onboarding speed by 55%.

Executed GTM strategies that resulted in a 60% increase in inbound qualified leads across B2B verticals.

Led cross-functional teams using Notion, Loom, Figma, and PowerBI, enabling faster sprint execution and workflow automation.

Refined product positioning and messaging, contributing to a 3X growth in organic traffic within six weeks.

My role lies at the intersection of product innovation, data-driven strategy, and brand storytelling—powering scalable customer experiences.

Licenses, Certifications & Awards

#7DaysofAIAgents

Advanced Problem-Solving
Multi-Channel Support Strategies
Support Analytics and Reporting

100 School

06/2025

Systems Thinking

Advanced Problem-Solving
Revenue Growth Strategies
Vendor and Technology Management

Acumen Academy

03/2025

AI Product Manager

Customer Support Strategy Development
Support Team Leadership
Vendor and Technology Management

Pendo

02/2025

Product Analytics

Advanced Data Analytics & Reporting
Business Intelligence and Analytics
Data Analysis for Lead Generation

Product School

01/2025

Creative Enterprise Developement

Contract Negotiation and Management
Email Marketing Automation
Sales & Marketing Alignment

EDC-Pan African University

10/2011

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