Tania Monique

Business Development Specialist

• Grew customer base by 35% in 3 years and increased profitability by 43% of company products by identifying opportunities to drive new

business and technology solutions based on customer strategies.

• Responsible for developing, growing and managing our customer base. Assisted with achieving overall growth and profit objectives, soliciting

new business, collaborated with internal teams to ensure alignment with client expectations.

• Proficient in articulating complex ideas and proposals to clients, developed and delivered presentations to diverse audiences, showcasing the

value proposition of products and services.

• Guided/coached fellow employees on price and appetite guidelines.

• Collaborated with assistants to review and prepare reports, ensuring timely receipt of all relevant information and conducted discussions to review the quality and accuracy of file content.

• Proficient in diagnosing and narrowing down reported issues, pinpointing the root cause, and devising innovative solutions to successfully deal with customer concerns.

• Recommended appropriate pricing and coverage after analyzing risk, reviewing documentation and considering various business factors.

• Oversees multiple accounts and leads planning and prioritization efforts to anticipate and ensure appropriate responses to account needs.

• Cross-sold new products by speaking with clients, staying abreast of changes and identifying sales and marketing opportunities.

• Strategically set up account management processes, outline steps, responsibilities and best practices to ensure consistency and efficiency.