Tarik
Technical Support Specialist
$1,000–$1,499
About
8 years of Customer Service experience, as a Customer Service Representative/Advocate. 2 years of sales support. 4 years Computer Hardware Sales and Support.
Industry Experience
Desktop Computing Software Products
IT Services & IT Consulting
Computer Games
Freight & Package Transportation
E-Commerce
Software Experience
Candidate Information
Availability
Part-Time, Full-Time
Work Arrangement
Remote
English Level
Native Fluency (C2)
Additional Languages Supported
Other
Roles Qualified For
Work Experience
Solutions Consultant
08/2021 - Presenthttps://linktr.ee/Drpc.ja
Jamaica
As the owner of a small PC sales and support business, I managed customer inquiries, handled product sourcing, performed computer troubleshooting, and provided personalized recommendations based on customer needs. I also managed daily operations, inventory, and sales transactions.
Customer Support Representative
05/2021 - 06/2024https://sagilityhealth.com/
Jamaica
Provide courteous and prompt resolution to provider/member inquiries by conducting thorough investigations and fully educating provider/member with the goal of resolution on initial contact.
Customer Support Representative
12/2019 - 02/2021https://www.ibex.co/
Jamaica
Provide an outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer needs.
Solutions Consultant
12/2017 - 10/2019https://www.ibex.co/
Jamaica
Provide customer support and upsell AT&T products and services.
Licenses, Certifications & Awards
Certificate of Achievement
Sagility Health
07/2022
Top Customer Experience Satisfaction
IBEX Global
01/2021 - 02/2021
Certificate of Completion
FedEx Freight
03/2019
Certificate of Completion
FedEx Domestic
12/2018
Certificate of Achievement
IBEX Global
12/2017
Videos
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