Toni
Customer Support Representative
$1,411.76
About
3 Years of Human Resource experience using HRMS system as a Human Resource Compliance Officer at KPMG JESS.
Industry Experience
Human Resources Services
Software Experience
Candidate Information
Availability
Full-Time, Part-Time
Work Arrangement
Remote
English Level
Conversational Fluency (B1/B2)
Roles Qualified For
Work Experience
Customer Support Representative
10/2020 - 01/2023https://kpmg.com/xx/en.html
Jamaica
Completed over 500+ Auditing Requests and 300+ Reimbursement Requests for FY22.
● Trained Interns and team members who are currently excelling in all processes done by
the trainer with a low error rate.
● Created Templates to allow SOPs to be clearly understood and tasks are done accurately
and quickly.
● Demonstrated knowledge of 7 out of 9 processes done for compliance and has a 95%
success rate.
● Responded to employees via email in a timely and professional manner.
Virtual Assistant
06/2023 - Presenthttps://www.businessja.com/businesses-in-jamaica/alrem-services-limited
Jamaica
Greeted clients and staff in a warm and welcoming manner to provide excellent customer
service.
● Opened, sorted, printed, and distributed all emails received.
● Prepared outgoing letters and documents.
● Arranged quarterly staff meetings
● Transcribed and distributed minutes.
● Ensured that the reception/ tea area is up to par for everyone to partake.
● Ensured that updates and information are given to staff.
● Kept track of employees' licences, records and overall file.
● Sorted and organized documents and filed them accordingly
● Intercepted telephone calls, transferred them
Licenses, Certifications & Awards
Candidate has no licenses, certifications or awards yet.
Videos
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