Tyler
Customer Support Representative
$1,411.76
About
10+ Years in Account Management and Sales Executive | Expert in CRM, Analytics, and Digital Marketing Strategies
Industry Experience
Education & Training
Media & Entertainment
Technology
Software Experience
Candidate Information
Availability
Part-Time
English Level
Native Fluency (C2)
Roles Qualified For
Work Experience
Marketing Coordinator
10/2017 - Presenthttp://www.wisynco.com
- Enhanced customer service by accurate and timely responses to customers queries and recommendations to supervisors based on high-level product knowledge.
- Executed coordinated promotional campaigns for seasonal sales events with a budget of $325,000.000 JMD annually.
- Work with the sales and marketing team to come up with unique strategies to market 300 products offered.
Customer Support Representative
09/2021 - 01/2022https://javvycoffee.com/
- Enhanced customer service by accurate and timely responses to customers queries and recommendations to supervisors based on high-level product knowledge with an email response rate of over 100+ per day.
- Interacting with customers and other stakeholders via the company’s social media accounts with an engagement tally of 75 contacts per day.
- Using social media marketing tools to create over 30 posts and maintain the company’s brand.
Licenses, Certifications & Awards
Evaluate and improve your website's SEO
HubSpot Academy
05/2022
HubSpot Digital Advertising 101 How to Develop a Winning Online
HubSpot Academy
05/2022
HubSpot Inbound Marketing Course
HubSpot Academy
05/2022
Trusted by GTM teams at:
