Valentina
Customer Success Specialist
$1,647.06
About
Customer success specialist with 3 years of Technical Support and 2 years in Sales
Industry Experience
Candidate has not listed any industry experience.
Software Experience
Candidate Information
Availability
Full-Time, Part-Time
Work Arrangement
Remote, Hybrid
English Level
Near-Native Fluency (C1/C2)
Additional Languages Supported
Spanish
Roles Qualified For
Work Experience
Support Engineer
07/2023 - 04/2025https://www.esri.co/es-co/home
Resolved over 500 geospatial technical cases with a 4.9/5 client satisfaction rating.
• Provided advanced support in ArcGIS Pro, ArcGIS Online, and spatial databases, enhancing clients' GIS
capabilities.
• Recognized as a top performer for two consecutive quarters.
• Certified in ArcGIS Pro Core Technology, strengthening analytical and problem-solving skills.
Sales Representative
04/2022 - 03/2023https://cardamomo.com/es/?utm_source=google&utm_medium=cpc&utm_campaign=0es02brandmad&utm_term=cardamomo%20flamenco&origin=GoogleAds&medium=New-98775438918&keyword=cardamomo%20flamenco&position&gad_source=1&gclid=Cj0KCQjwtpLABhC7ARIsALBOCVrrKcvfmMaFdBhZenKZom57RwVKMHh9syKpSH3dZcYCHwnWE6v5XiUaAgb-EALw_wcB
Spain
Created and executed successful sales strategies tailored to client needs, surpassing monthly targets.
Strengthened customer relationships through personalized service and proactive follow-ups.
Contributed to the sustainability and impact of the project by maintaining high client engagement.
Administrative Coordinator
12/2018 - 06/2022https://www.instagram.com/bogotaexotermica/
Colombia
Led cross-functional teams to design and implement social care protocols in public events.
Maintained clear communication across stakeholders and ensured smooth execution of logistics and client-facing processes.
Developed a customer-first mindset through direct user feedback and continuous improvement of service quality.
Licenses, Certifications & Awards
Candidate has no licenses, certifications or awards yet.
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