Vanessa

Surpassed sales targets by 25% for 3 consecutive quarters by leveraging deep product knowledge and client-specific

solutions, driving over $15,000 in revenue Monthly.

• Executed successful strategy that resulted in a 20% increase in customer engagement, leading to a steady pipeline of

repeat business through various channels emails, chat and phone.

• Collaborated with operation teams to create tailored sales presentations and promotional materials, contributing to

a 15% increase in product visibility and customer inquiries.

Handled and resolved 150+ customer inquiries weekly, achieving a 97% customer satisfaction rating through proactive

problem-solving and empathetic communication through emails, chat and phone.

• Documented and updated customer interaction logs, ensuring 100% accuracy and compliance with regulatory

standards.

• Collaborated with the operations department to identify and resolve system issues, reducing customer complaints by

15%.