Victor

As a Sales Representative, I manage inbound and outbound leads for automotive dealerships, leveraging CRM systems to track and update client information. I proactively contact prospective customers to understand their vehicle needs and preferences, providing tailored guidance and solutions. My responsibilities include setting appointments and coordinating with dealership sales teams to ensure clients have a seamless experience when visiting to purchase their vehicle of interest.

I also maintain accurate records of all client interactions in the CRM, monitor follow-ups, and support ongoing sales initiatives. Through effective communication and relationship-building, I help drive customer satisfaction and contribute to overall dealership sales performance.

As a Cold Caller, I proactively reached out to potential clients to generate interest in vehicle loan products. I gathered detailed client information, assessed their needs, and guided them through the initial application process. Part of my responsibilities included pulling credit scores and completing credit applications accurately to determine eligibility for vehicle financing.

I maintained organized records of all client interactions in the CRM system, followed up on leads to maximize conversion rates, and collaborated with the sales and financing teams to ensure a smooth approval and purchasing process. This role strengthened my skills in customer communication, data management, and financial assessment while contributing to overall loan application success and client satisfaction.