Wilson

CRUISE COORDINATOR

-Coordinate cruise operations by managing logistics and serving as the main point of contact with portauthorities, ground operators, and suppliers across various destinations.

-Ensure smooth onboard and shore-side operations through team coordination, inventory and purchasingmanagement, and timely validation of invoices and services.

-Drive continuous improvement in cruise services by analyzing destination-specific risks and opportunities,updating tour programs, and responding proactively to ship requirements.

*Accounts Receivable Rep*

-Manage and process accounts receivable transactions, ensuring accuracy in invoicing, payment tracking,and compliance with financial procedures.

-Reconcile ledgers, generate financial reports, and support decision-making with up-to-date data on accountstatuses.

-Resolve billing issues efficiently

*Travel Associate, American Airlines*

-Provide expert consulting on airline products and services, offering tailored travel solutions andexceptional customer support before and after booking.

-Manage airline reservations end-to-end, including modifications, cancellations, special requests, andproactive resolution of issues to ensure client satisfaction.

Logistics, Management, and Operations Responsibilities