In this episode of the Transform Sales Podcast: Sales Software Review Series, host Amir Reiter interviews Steve Benson, CEO of Badger Maps, a field sales management tool built to boost sales revenue and efficiency for field sales teams.
Badger Maps helps field sales representatives manage their territories more effectively by integrating Google Maps with CRM data, enabling them to plan optimal routes, find new prospects, and maximize face-to-face selling time.
Steve shares how the platform cuts driving time by 20% while increasing customer meetings by 20%, allowing sales teams to spend more time selling and less time planning routes or getting lost between appointments.
Let’s explore the key takeaways from the conversation and how Badger Maps optimizes field sales operations through intelligent route planning and territory management.
When it comes to optimizing field sales efficiency, what alternatives were your customers most often using before buying your software?
Before switching to Badger Maps, field sales teams relied on basic tools and manual processes to manage their territories and plan their routes.
Here are three common alternatives:
Google Maps: Sales representatives typically used standard Google Maps for basic navigation between customer locations. While helpful for getting from point A to point B, Google Maps lacks sales-specific features like customer data integration, territory management, or route optimization for multiple stops.
Manual Territory Planning: Many field sales teams spent hours plotting customer locations on physical maps or spreadsheets. Field reps would try to mentally optimize their routes and schedule appointments based on rough geographic estimates, leading to inefficient planning and missed opportunities.
Basic CRM Systems: Traditional CRM platforms managed customer data but lacked integrated mapping capabilities. Sales reps had to constantly switch between their CRM and navigation apps, making it difficult to visualize their territory or find new prospects along their routes.
What challenges were your customers running into that your software helped them overcome?
Field sales teams using traditional route planning methods faced several significant challenges that impacted their selling time and revenue potential:
Wasted Driving Time: Sales representatives drove unnecessary miles between appointments, often backtracking or taking inefficient routes. Research shows field reps spent up to 4 hours weekly on excess driving. Steve Benson points out that without proper route optimization, “sales reps will drive about 20% more miles,” directly impacting both time and fuel costs.
Missed Revenue Opportunities: Sales teams frequently drive past potential customers without realizing it. According to Benson, “People don’t realize that they’re often driving by millions of dollars of pipeline that are two minutes away from the hour drive they just made.” Traditional tools did not provide a way to identify these nearby prospects.
Schedule Disruption Costs: When customers canceled meetings or schedules changed, sales reps struggled to efficiently reorganize their day. Manual rerouting meant lost selling time and missed opportunities.
Steve Benson further emphasizes the impact of these challenges:
What are the key features of Badger Maps that help overcome field sales efficiency challenges?
Steve Benson breaks down how Badger Maps’ features directly address the core challenges field sales teams face when trying to maximize their selling time and territory coverage. The platform combines powerful mapping technology with sales-specific capabilities to transform how representatives plan, execute, and optimize their daily routes. Their main features are:
Intelligent Route Optimization The software automatically calculates the most efficient routes between multiple customer visits, adapting instantly to schedule changes and cancellations. Sales reps save hours of manual planning while maximizing face-to-face selling time through optimized travel sequences.
Territory-Based Lead Discovery Badger Maps integrates with Google’s business data to display relevant prospects along planned routes. Sales teams can search for specific business types, instantly add them to routes, and avoid missing valuable opportunities within their territories.
Mobile-First CRM Integration The platform connects directly with major CRM systems like Salesforce and HubSpot, providing two-way data syncing. Sales reps can access customer details, add notes, and log activities from their mobile device while automatically tracking mileage for expense reports.
Steve Benson highlights the impact of these features:
“People don’t realize that they’re often driving by millions of dollars of pipeline that are two minutes away from the hour drive they just made.”
What tasks, deliverables, and/or people need to be involved in setting up Badger Maps for field sales teams, and how long does it typically take to reach full productivity?
Implementing Badger Maps requires minimal preparation and technical resources compared to traditional enterprise software. The platform focuses on quick deployment and seamless integration with existing sales processes.
Key Requirements for Setup:
CRM Integration Badger Maps connects with major CRM platforms including Salesforce, HubSpot, Microsoft Dynamics, and Insightly. The platform provides native, two-way data synchronization without requiring extensive IT support.
Team Preparation Field sales representatives need only their mobile devices and existing customer data to get started. The software’s intuitive interface means minimal training time for teams already familiar with basic mapping tools.
Data Organization Companies should have their customer and prospect information organized within their CRM. While not mandatory, clean data helps maximize the platform’s route optimization and territory management capabilities.
Implementation Approach:
The platform offers a self-service model where teams can start with a free trial, testing the software’s capabilities before committing. At $58 per user monthly, individual sales representatives often expense the tool themselves, given its immediate impact on productivity.
Steve Benson emphasizes the platform’s accessibility:
“A lot of salespeople can just run their credit card for a tool of this nature because it’s not expensive. You know, it’s $58 bucks a month, so it’s below the limit that they can just swipe the card, and they’ll just buy it themselves.”
What KPIs should field sales teams use to evaluate their success with Badger Maps for optimizing sales efficiency, and what quantifiable outcomes can they expect?
Badger Maps delivers measurable improvements in both operational efficiency and sales performance. The company’s data from 5,000 customers reveals consistent patterns of success across different industries and team sizes.
Key Performance Indicators to track:
Mileage Reduction Sales teams consistently report a 20% decrease in total miles driven. The software’s route optimization translates to significant savings in fuel costs and vehicle expenses.
Meeting Volume Representatives achieve approximately 20% more face-to-face meetings by optimizing their routes and discovering new prospects along the way. This means an additional 12 meetings per week on average.
Time Efficiency Field sales teams save around four hours per week previously spent on manual route planning, territory management, and mileage reporting.
Sales Growth While results vary by industry and sales cycle, customers typically report sales increases between 4% and 9% after implementing Badger Maps.
Final Thoughts
Steve Benson shared how Badger Maps transforms field sales operations through intelligent route optimization and territory management.
The platform’s ability to cut driving time by 20% while increasing customer meetings demonstrates its vital role in modern field sales.
For teams spending valuable hours planning routes and tracking miles, Badger Maps offers a straightforward solution to maximize selling time and discover new opportunities along the way.