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In the Transform Sales Podcast #72, Amir Reiter interviews James Snider and Chris Muldoon from Punch! They share their insights on B2B lead generation and outsourced sales. The most valuable lesson from this podcast is the importance of understanding your company’s “sweet spot” for sales agencies. James and Chris suggest that for companies with lower value propositions, an inbound digital approach may be more effective than an account-based sales development approach. They also emphasize the importance of a multi-channel approach for building relationships and creating awareness.
James and Chris talk about how to avoid common mistakes when hiring an agency and how to measure success. They position themselves as true partners to their clients, embedding themselves within their sales organization and holding them accountable for their opportunities. They also coach and consult their clients on sales enablement and nurturing leads. If you’re looking for a boutique agency approach for high-ticket products in the EMEA or UK, reach out to PunchB2B.
In case you missed it…. these are the highlights
Who are your agency’s best fit customers (as defined by Products they sell and markets they want to sell into)?
Our best fit customers are B2B tech brands, particularly those in the software, networking, and SaaS sectors. We specialize in working with companies that target large enterprise accounts, particularly those selling to senior enterprise users at large, senior accounts. We are particularly effective at opening doors with C-suite executives at big enterprise accounts and don’t typically work on projects where we targeting SMEs or owner-managed businesses.
In terms of the average contract value (ACV) of the companies we represent, we find that our services are most effective for companies with an ACV of $30,000 or more. Anything less than $30,000, we suggest taking a more inbound digital approach versus an account-based sales development approach.
Geographically, our core markets are the UK, EMEA, and Northern US, with a client split of about 60% in EMEA and 40% across the US.
What sets your agency apart from other Sales Agencies when it comes to serving your ideal customer?
We distinguish ourselves from other sales agencies through a multi-channel approach, tailoring our communication methods to the audience. We prioritize quality over quantity, delivering sales qualified leads to ensure a higher conversion rate and better ROI for our clients. We adopt a partnership approach, embedding ourselves within our clients’ sales teams and providing continuous support throughout the sales cycle. We are committed to our clients’ long-term success, understanding that the sales cycles for high-ticket B2B tech products can be lengthy. Our specific expertise lies in targeting large enterprise accounts and engaging with C-suite executives, a niche we excel in.
What are the Top 3 tips you would give Buyers to increase the probability of achieving the result they want with your agency?
- Understand and properly use a multi-channel approach: We use a variety of communication methods, including telephone, email, video, LinkedIn, voice notes, one-to-one personalized videos, AI-generated videos, and even direct mail. Knowing how and when to use each one can help you achieve the results you want.
- Ensure your product or service aligns with the agency’s expertise: We excel in serving B2B tech brands, particularly those in the software, networking, and SaaS sectors. If your company fits this profile and targets large enterprise accounts, we’re likely a good fit for you. If not, there are numerous agencies specialized in what you are looking for, so it’s better not to work together and look for the most cost effective solution.
3.”Value the quality of leads over quantity: We focus on delivering sales qualified leads, not just any leads. We take the time to have discovery calls and qualify leads to ensure they’re a good fit for your business.”
Understanding and appreciating this approach can help you better utilize our services and achieve a higher conversion rate and better ROI.