Site Reliability Engineers who keep uptime from being luck.
- Site Reliability Engineers vetted across 12 LATAM countries
- Full overlap with US business hours
- Free replacements for 6 months
- Three to five matches in 48 hours
The problem
Where this breaks.
Four failure modes we see in teams that went without a site reliability engineer for too long.
You learn about outages from customers
Monitoring covers machines, not the experience anyone actually cares about.
Incidents are handled by whoever is awake
Without on-call structure and runbooks, response quality depends on who answered.
The same failure repeats
Incidents get closed, and the review that would prevent the next one never happens.
Incidents are handled by whoever is awake
Without on-call structure and runbooks, recovery time depends on which engineer happened to see the alert.
How CloudTask helps
Someone who owns the outcome, not just the ticket.
Most searches start from people we already know. The rest we go and find.
Reliability practice verified, not claimed
Candidates are assessed on monitoring, alerting, incident response and the platforms they claim. We work a marketplace of vetted professionals across 12 LATAM countries, and when your brief is specific our recruiting network in the region runs the search for it.
- 12 LATAM countries
- Pre-vetted
- English screened
Objectives, runbooks and reviews
Engineers who define what reliable means, document response and run a review after every incident.
- SLOs
- Monitoring
- Incident response
One rate, and cover for 6 months
One all-in monthly rate per person, covering pay, compliance, payroll and ongoing managed support. Free replacements for 6 months.
- Payroll
- Compliance
- Managed support
How it works
Post on Monday. Interview by Wednesday.
You do one thing: interview. We handle everything else.
Post the role
Five minutes. The role, the motion, the tools, the comp band. That is all we need to start.
Review your matches
Three to five matches in 48 hours.
Interview and hire
We coordinate interviews, then handle payroll and compliance across LATAM.
The AI question
AI raised the change volume. Stability did not follow.
Google's DORA research found 90% of practitioners now use AI at work, and that AI adoption still has a negative relationship with delivery stability. In their words, AI does not fix a team, it amplifies what is already there. (DORA, 2025)
Swipe to compare
| AI on its own | ||
|---|---|---|
| Generating pipeline and infrastructure config | ||
| Deciding what is safe to deploy on a Friday | ||
| Designing the rollback before the change ships | ||
| Running the incident while the page is down | ||
| Owning the cost of everything left running |
Retention, engineered.
CloudTask hires are full-time professionals who build careers inside your company, scored for long-term fit before you ever see them.
10,500+
Hires placed
Over 10 years
24+ months
Average tenure
Our retention sweet spot
Testimonials
Why our customers stay 5 to 8 years.
Real leaders. Real tenure. Real retention.
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LATAM has been a gold mine for talent. Our CloudTask hires understand our company culture and mission, and they connect with our customers in a way that drives high NPS and CX scores.
David Barrett CEO, Expensify
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At first we were an SF-based team only. Then I met Amir Reiter back in 2018. After visiting Medellín, I knew LATAM would be key to our growth and success.
Tim Zheng CEO, Apollo.io
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We built some of the best revenue teams in Nicaragua and Colombia. Those teams ultimately contributed to our successful sale to Ericsson.
Dharmesh Shah VP Inside Sales, Vonage
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After meeting my CX and CS team in Medellín, we immediately loved the culture and the work ethic. As a European-HQ company, we found LATAM to be perfect to service our American clients.
Carl Carell CRO and Co-founder, GetAccept
FAQ
Hiring Site Reliability Engineers with CloudTask.
Do you already have site reliability engineers, or do you go and find them?
We already use AI tools. Why do we need another person?
How fast will I see candidates?
What does it cost to start?
What happens if the hire does not work out?
Ready to hire Site Reliability Engineers?
Three to five matches in 48 hours. $299 to start your search.