Frequently Asked Questions

CloudTask is a managed marketplace for remote go-to-market (GTM) talent sourced from Latin America and the Caribbean. We vet, match, and place sales, marketing, customer success, and operations professionals with B2B companies. We are not a staffing agency, not a freelancer platform, not a job board, and not an outsourcing company. Every hire goes through a human-managed, quality-controlled process.

Five steps. (1) You submit a 2-minute qualification form telling us what you need. (2) Our CX team reviews your request and confirms fit on a 15-minute call. (3) You activate your membership ($299/month). (4) We send you a shortlist of 3 vetted candidates within 48 hours. (5) You interview, choose, and hire. We handle scheduling, logistics, and onboarding support. The full process from form to working hire takes less than 21 business days.

A managed marketplace means every transaction passes through our team. You do not browse an open directory and hope for the best. Our matching team reviews your requirements, selects candidates from our vetted pool, and presents a curated shortlist. We manage quality control, handle replacement if needed, and provide ongoing support. The managed layer is what separates CloudTask from self-serve platforms like Upwork or LinkedIn.

First shortlist of 3 vetted candidates within 48 hours of membership activation. Most buyers make a hire within 1-2 weeks of receiving their shortlist. Form to candidate working takes less than 21 business days.

Yes. You interview every candidate before making a decision. CloudTask handles scheduling and logistics. You meet candidates via video call and evaluate fit directly. We never place someone without your approval.

We present a shortlist of 3 vetted candidates. If none of the initial 3 are the right fit, we send a second shortlist. If the second shortlist does not convert, we schedule a diagnostic call to refine the requirements. We do not flood you with 20 resumes. Curation is the point.

Yes. Submit the qualification form on the website and our team will review it. For most requests, the form provides enough information to start matching. We will reach out if we need clarification.

The membership is month-to-month at $299/month. No long-term contract required. You can pause or cancel at any time. The candidate engagement is also month-to-month unless you negotiate directly with the hire.

Two components. (1) Membership fee: $299/month, month-to-month, no contract. This covers access to the marketplace, matching, and ongoing support. (2) All-in monthly rate per hire. The rate you see is the rate you pay -- it includes everything. No separate fees, no hidden costs, no percentage breakdowns.

Rates depend on role and seniority. SDRs: $2,000-$3,000/month. Account Executives: $2,500-$4,000. Customer Success Managers: $2,500-$3,500. Sales Managers: $3,500-$5,500. RevOps Managers: $3,000-$5,000. AI roles: $2,500-$7,000. Support: $1,800-$3,200. These are all-in monthly rates. The rate you see is the rate you pay.

LATAM talent typically costs 40-60% less than equivalent US hires at the same experience level. A US-based SDR costs $55K-$85K/year in base salary alone. A LATAM SDR through CloudTask costs $24K-$36K/year all-in. A US GTM Engineer costs $132K-$250K/year. A LATAM equivalent costs $42K-$72K/year. The savings compound when you factor in zero benefits burden, no office costs, and month-to-month flexibility.

No. The membership and your all-in monthly rate are the complete cost. No setup fees, no hidden fees, no termination fees. The rate you see is the rate you pay.

CloudTask handles all compensation, compliance, and payment logistics through our Vendor of Record model. You pay one all-in monthly rate. We handle everything downstream.

Rates are set by the marketplace based on role, experience, and market benchmarks. For multi-hire engagements (3+ roles), contact us about volume arrangements.

That is between you and the hire. Many buyers add variable compensation for AEs and Sales Managers. Commissions and bonuses you add are separate from the all-in monthly rate.

No free trial, but there is no risk. The membership is month-to-month and the 24-month replacement guarantee means if a hire does not work out, we replace them at no additional cost. You pay for access and matching, not for outcomes. If we cannot match you, you cancel.

Every candidate passes a multi-stage vetting pipeline before entering the matching pool. This includes: identity and background verification, English proficiency assessment (minimum B2, most are C1-C2), technical skills evaluation for their role and software stack, hardware and internet reliability check, cover video review, and work history verification. Only candidates who pass all stages are presented to buyers. We maintain a 100% Top Rated or Top Rated+ quality floor.

Top Rated and Top Rated+ are CloudTask quality tiers based on vetting scores, placement performance, and buyer feedback. 100% of candidates presented to buyers are Top Rated or Top Rated+. There is no lower tier. This is a hard quality floor, not a marketing label.

Every candidate completes an English assessment and records a cover video. We evaluate conversational fluency, business vocabulary, accent clarity, and written communication. Most candidates in our pool are C1 (Advanced) or C2 (Native/Near-native) on the CEFR scale. B2 (Upper Intermediate) is the absolute minimum.

Candidates are assessed on the specific tools they claim proficiency in: HubSpot, Salesforce, Apollo, Outreach, Gong, Zapier, Clay, and others. Assessment includes practical evaluation, work history review, and tool-specific questions. Candidates tagged with a software have demonstrated verified experience.

For AI-certified talent (SkillBridge), verification is built into the certification process: structured training, practical assessments on real workflows, and certification. For non-certified talent claiming AI skills, we evaluate through work history and practical assessment. We do not accept self-reported AI skills at face value.

You can browse candidate cards publicly on the website. Public cards show the candidate's photo, first name, role title, country, software tags, availability status, and monthly rate range. Exact rates and the ability to book interviews require an account. Full shortlists with detailed profiles are delivered after membership activation.

We send a second shortlist of 3 new candidates. If the second shortlist does not convert, we schedule a diagnostic call to understand what is not clicking and refine the search. We do not give up after one round.

GTM roles only. SDRs/BDRs, Account Executives, Customer Success Managers, Sales Managers, RevOps Managers, Marketing Operations, Demand Generation, Content Marketing, Customer Support, Operations Managers, and AI-enabled GTM roles (GTM Engineers, AI Engineers, AI Automation Specialists, AI SDR Operators, AI Marketing Operators, AI RevOps Specialists, Prompt Engineers, AI Agent Operators). We also place Sales Engineers, Solutions Engineers, and Marketing Automation Engineers when they operate within go-to-market functions.

Software engineering, product engineering, infrastructure engineering, design, administrative staff, finance, and HR. CloudTask is exclusively focused on go-to-market talent. We do not place roles outside the GTM function.

Yes. Full-time and part-time options are available. Many buyers start with a part-time engagement and scale to full-time as the hire proves out. Specify your preference in the qualification form.

Yes. Visit our Hire a Full Team page to build a multi-role team with an interactive cost estimator. We coordinate matching across roles so your team is aligned from day one. A 3-5 person team is typically fully hired within 2-3 weeks.

Dedicated to you. When you hire through CloudTask, that person works for your team, uses your tools, follows your process, and reports to you. They are not shared with other clients. This is not outsourcing.

Yes. They work as a member of your team. You set targets, run 1:1s, manage performance, and direct the work. CloudTask handles sourcing, vetting, compliance, and replacement if needed. The day-to-day management is yours.

The default engagement is through CloudTask's Vendor of Record model. Conversion to direct employment is possible but subject to a conversion fee and notice period. Contact us to discuss if you are considering this.

If the role is within the go-to-market function, submit a qualification form and describe what you need. We will assess whether we can match it. If the role is outside GTM (engineering, design, admin), we cannot help and will say so.

Latin America and the Caribbean. The largest pools are in Colombia, Mexico, Argentina, and Brazil. We also source from Chile, Peru, Costa Rica, Dominican Republic, Jamaica, and Trinidad and Tobago. Each country has different strengths: Colombia for balanced talent and English proficiency, Mexico for US timezone alignment, Argentina for STEM depth, Brazil for scale and AI/ML specialization.

LATAM candidates natively overlap with US business hours. Most are in UTC-5 to UTC-3, providing 6-8 hours of overlap with US Eastern time and significant overlap with Central and Pacific. Many candidates work full US business hours. No night shifts, no awkward meeting times.

Not through CloudTask. We operate as the Vendor of Record (VoR). CloudTask holds the contractual relationship with the candidate and handles compliance, payments, and legal requirements. You pay CloudTask one monthly invoice. We handle everything downstream. No foreign entity setup, no local employment law research, no payroll complexity.

No. CloudTask handles all of it through the VoR model. You receive one invoice monthly. We handle contractor payments, compliance, and tax documentation. The candidate is a contractor engaged through CloudTask, not your direct employee.

Minimal. LATAM GTM professionals are experienced working with US companies. English fluency is verified. Business culture alignment is strong. Most candidates in our pool have worked with US companies before. The timezone overlap means real-time collaboration, not async handoffs.

For GTM execution roles, output is equivalent. Our candidates have the same tools, the same workflows, and often the same or more experience than US equivalents. The cost difference is a market-rate difference, not a quality difference. 85% of our placements are retained past 90 days. 10,000+ placements prove the model works.

Every candidate is verified for hardware and internet reliability before entering the matching pool. Minimum requirements include a modern computer, reliable internet connection with backup option, and a quiet workspace. This is checked during vetting, not assumed.

Yes. Our SDRs and AEs are English-fluent, culturally aligned with US business norms, and experienced selling to US companies. Many have sold for US SaaS companies for years. The accent concern is the most common objection and the least warranted. Listen to candidate cover videos and judge for yourself.

Eight AI-native roles: GTM Engineers, AI Engineers, AI Automation Specialists, AI Agent Operators, AI SDR Operators, AI Marketing Operators, AI RevOps Specialists, and Prompt Engineers. These are people whose core expertise is AI applied to business, not traditional GTM people who sometimes use ChatGPT.

Top AI Talent pages list AI-native operators whose primary skill is AI. AI Certified Talent pages list SkillBridge-certified professionals: traditional GTM operators who have completed CloudTask's AI certification program. If you need someone whose core job is AI, browse Top AI Talent. If you need a GTM operator with verified AI skills, browse AI Certified Talent.

Slightly. AI-native roles range from $2,500-$7,000/month depending on technical depth. AI Engineers are at the top ($4,000-$7,000). AI SDR Operators are comparable to traditional SDRs ($2,500-$4,000) but with higher output per dollar. SkillBridge-certified talent is priced comparably to non-certified equivalents.

For SkillBridge-certified talent: structured training program with practical assessments. For Top AI Talent: work history evaluation, tool proficiency assessment, and portfolio review. We do not accept self-reported AI claims. If someone says they know Clay or N8N, we verify it.

They can augment, not replace. One AI SDR Operator with AI workflows can match the output of 2-3 traditional SDRs on research and personalization tasks. One GTM Engineer can build infrastructure that would require 2-3 manual ops people. But they still need management, direction, and integration with your team.

Depends on the role. Common tools include: AI models (ChatGPT, Claude, Gemini), automation platforms (N8N, Make, Zapier), data enrichment (Clay, Clearbit, ZoomInfo), CRM (Salesforce, HubSpot), sequencing (Outreach, Salesloft, Apollo), and analytics (Gong, BI tools). We match based on your stack.

SkillBridge is CloudTask's training and certification program for LATAM talent focused on AI-enabled GTM execution. It trains operators on real business workflows, not just prompts or theory. Graduates are certified for specific role categories and enter the marketplace as verified, interview-ready operators.

Real. Certification requires completing a 4-8 week structured training program and passing practical assessments on real workflow execution. This is not a 30-minute online quiz. Graduates build sequences, configure automations, manage CRM data, and produce deliverables. If they cannot execute, they do not get certified.

Five tracks: SkillBridge Certified (general AI+GTM, 4 weeks), GTM Engineer (AI-powered revenue systems, 6 weeks), Automation Specialist (AI workflow automation, 5 weeks), Outbound Operator (AI-powered prospecting, 4 weeks), and HubSpot AI Operator (HubSpot+AI, 5 weeks).

No. Certification is a quality signal, not a price premium. Rates for SkillBridge-certified talent are comparable to standard marketplace rates for equivalent roles.

Yes. Certified talent is pre-trained on AI workflows and GTM tools. Buyers report 30-50% shorter ramp times compared to untrained hires. They are productive earlier because the training already happened.

Visit the SkillBridge Apply page. You will need 1+ years of GTM experience and B2+ English proficiency. Application review takes 3-5 business days. If accepted, training starts within 2 weeks.

Yes. Companies can co-develop training tracks, sponsor cohorts, or get priority access to graduates. Visit the SkillBridge Employer Partners page to submit a partnership inquiry.

CloudTask supports the transition. We assist with onboarding logistics, provide the hire with any marketplace-side documentation, and remain available for support. Your hire starts working for your team on the agreed start date. We conduct periodic health checks to ensure the placement is working.

24-month replacement guarantee. If the hire does not work out at any point in the first 24 months, we replace them at no additional cost. Same vetting standards. Same SLAs. No re-qualification required. This is the strongest guarantee in the market.

Really. Most competitors offer 30-60 day guarantees. We offer 24 months because we trust our vetting process and because retention economics are core to our business. A replacement costs us real money, so we are incentivized to get the first match right.

Replacement candidates bypass the normal queue. We aim to have replacement profiles to you within 48 hours, same as the initial shortlist. Replacement candidates retain the same quality tier and vetting standards.

Yes. CloudTask conducts periodic health checks on active placements. This helps us catch issues early, support retention, and maintain the quality standard. If we identify a concern, we proactively reach out to both you and the candidate.

Yes. Your membership gives you ongoing access to the marketplace. Submit a new qualification form or contact your CX representative anytime you need additional hires. Existing members typically receive shortlists even faster because we already understand your requirements.

Common path. Many buyers start with one hire, validate the model, then scale. Visit the Hire a Full Team page for multi-role team building with coordinated matching. Or just tell your CX representative and we will handle the expansion.

Yes, and we want it. Feedback on shortlists, candidates, and the hiring process is how we improve matching accuracy. The more specific your feedback, the better your next shortlist will be. This data compounds into our matching engine over time.