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LATAM HEALTHCARE TALENT

Remote Healthcare Support Talent from Latin America

Medical billers, patient coordinators, and support reps — vetted, trained, and online in your timezone.

10,500+

Placements over 10 years

48 hours

Match SLA

24 months

Replacement guarantee

Expensify · Apollo.io · Vonage · GetAccept

Anchor customers

Expensify
Apollo.io
Vonage
GetAccept

4 anchor customers. 28 combined years. Still hiring.

Every candidate is scored on 7 retention dimensions

We don't just match on skills. We predict who stays.

AI Readiness
Communication
Long-Term Upside
Marketplace Readiness
Role Fit
SaaS Readiness
Tool Fluency

Tell us what you need

2 minutes. No commitment. Get matched in 48 hours.

Looking for Healthcare Support Specialists?

$800–$2,200/mo · Matched in 48hr · 87% retention

Start Matching Now

No cost to get started · 24-month guarantee included

What your Healthcare Support Specialists will do

Your healthcare support specialist handles the administrative and operational work that keeps your practice running smoothly. From insurance verification and prior authorizations to patient scheduling and EMR data entry — they take on the work that pulls clinical staff away from patient care.

Typical profile

Experience

2–5 years medical admin or patient support

Core skills

Medical billingPatient coordinationEMR data entryInsurance verificationPrior authorizationHIPAA-aware communication

Tools

EpicAthenahealthKareoDrChronoGoogle WorkspaceZoom

Availability

Full-time, US business hours

40–60%

cost savings vs equivalent US healthcare admin hire

$800–$2,200/mo

Full-time LATAM healthcare support specialist, all-in

48hr

Matched and interview-ready

Ready to hire?

Healthcare Support Specialists matched in 48 hours

No cost to get started. Tell us what you need and we will curate your shortlist.

A day in the life of your Healthcare Support Specialists

Patient intake and scheduling

Handle inbound patient calls, collect demographic and insurance information, and schedule appointments across provider calendars.

AthenahealthKareoZoom

Typical output

20–40 patient interactions scheduled or resolved per day.

Insurance verification

Verify active coverage for scheduled patients, confirm copay and deductible details, and flag unverified cases before the appointment.

AvailityKareoEpic

Typical output

95%+ verification rate before appointment day.

EMR data entry and record updates

Enter patient demographics, update insurance details, and maintain accurate records in the EMR system following each encounter.

EpicDrChronoAthenahealth

Typical output

Clean, audit-ready records updated within 24 hours of encounter.

Prior authorization submissions

Prepare and submit prior authorization requests for procedures, medications, and referrals — tracking status and following up with payers.

AvailityKareopayer portals

Typical output

10–20 prior auth submissions processed per week.

Billing code entry and claim preparation

Review encounter notes, apply correct ICD-10 and CPT codes, and prepare clean claims for submission to reduce rejection rates.

KareoDrChronoCareCloud

Typical output

Claims submitted within 48 hours of encounter with 98%+ clean claim rate.

Patient communication follow-up

Reach out to patients for appointment reminders, post-visit surveys, outstanding balance notifications, and referral coordination.

Google WorkspaceZoomAthenahealth

Typical output

No-show rate reduced by 20–30% with structured reminder cadence.

When to hire Healthcare Support Specialists

Common scenarios where LATAM Healthcare Support Specialists deliver outsized ROI.

Practice scaling beyond admin capacity

Your provider count has grown but your admin team is still the same size. Scheduling gaps, billing backlogs, and missed prior auths are piling up.

Team size: 1–2 specialists
Timeline: 2–3 weeks to ramp

Billing backlog affecting cash flow

Outstanding claims are aging beyond 60 days and denial rates are creeping up. You need dedicated billing support before the backlog compounds further.

Team size: 1–3 specialists
Timeline: 2–4 weeks to full productivity

Telehealth expansion requiring more support

Your telehealth program is growing faster than your in-house team can support. You need remote-native support staff who can operate in a fully virtual care environment.

Team size: 1–4 specialists
Timeline: 3–4 weeks to ramp

Why companies trust CloudTask

Pre-vetted Healthcare Support Specialists professionals with verified skills, confirmed availability, and a replacement guarantee.

Replacement guarantee

24-month free replacement guarantee on every hire.

Human-managed matching

Every match reviewed by our team. AI assists, humans decide.

Interview-ready

Cover video, verified skills, confirmed availability.

Availability confirmed

Verified within the last 30 days.

Healthcare Support Specialists verified

Experience confirmed through work history and assessment.

LATAM specialists

10,000+ GTM placements across Latin America and the Caribbean.

10,000+

GTM hires placed

4x

Inc. 5000 honoree

48hrs

Time to first matches

85%

90-day retention

How it works

1

Tell us what you need

2-minute qualification. No commitment.

2

Get vetted matches

3-5 curated candidates within 48 hours.

3

Interview and hire

We handle scheduling, logistics, and onboarding.

Healthcare Support Specialists ready to start

Vetted, available, and experienced. Sign up to see exact rates and book interviews.

Maria

Maria

Top Rated

Medical Billing Specialist

Colombia · B2 English

KareoAthenahealthAvaility
Carlos

Carlos

Top Rated+

Patient Coordinator

Mexico · C1 English

EpicDrChronoZoom
Sofia

Sofia

Healthcare Admin Support

Argentina · B2 English

AthenahealthGoogle WorkspaceKareo
"Our LATAM medical biller cleared a 3-month billing backlog in 6 weeks and has stayed with us for two years. She knows our payers better than anyone on the team."

Jennifer

Practice Manager, Multi-location Medical Practice

Case study

3-month billing backlog cleared in 6 weeks

40–60% cost savings vs US admin hire

A multi-location medical practice hired a CloudTask billing specialist to address a growing claims backlog. Within 6 weeks the backlog was cleared, denial rates dropped by 22%, and the specialist became the primary point of contact for two major payers.

Common questions about hiring Healthcare Support Specialists

What does the 24-month replacement guarantee cover?
If your hire leaves, underperforms, or isn't the right fit within 24 months of placement, we replace them at no additional cost. This is backed by our Role Intelligence System which scores every candidate on 7 retention dimensions before match.
Why LATAM?
US business hours alignment, and LATAM GTM talent has 24-month average tenure with our buyers. We've placed 10,500+ professionals over 10 years with anchor customers like Expensify, Apollo.io, Vonage, and GetAccept staying 5 to 8+ years.
How does CloudTask predict retention?
Every candidate is scored across 7 dimensions tied to long-term fit: AI Readiness, Communication, Long-Term Upside, Marketplace Readiness, Role Fit, SaaS Readiness, and Tool Fluency. Trained on 10,500+ placements over 10 years.
Do CloudTask healthcare candidates have HIPAA training?
All CloudTask healthcare support candidates are briefed on HIPAA-aware communication practices before placement. We strongly recommend conducting a HIPAA training module as part of your onboarding — most practices provide this digitally and it takes under an hour.
What EMR systems are your candidates experienced with?
Our healthcare talent pool includes candidates with hands-on experience in Epic, Athenahealth, Kareo, DrChrono, and AdvancedMD. When you submit your role requirements, we filter specifically by the EMR your practice uses.
How strong is the English proficiency for healthcare roles?
Healthcare support candidates are assessed for written and spoken English at B2 level or above — sufficient for patient-facing calls, insurance payer communication, and internal clinical team coordination.
Can LATAM candidates work US daytime hours?
Yes. LATAM operates across EST, CST, and PST-compatible time zones. Our candidates work your core business hours — no overnight staffing or scheduling workarounds required.
How quickly can a healthcare support specialist ramp?
Most healthcare admin roles take 2–3 weeks to full productivity. Billing specialists who already know your EMR typically reach independent productivity faster. We provide a structured 30-day onboarding template for new hires.
What happens if the hire doesn't work out?
CloudTask offers a 24-month replacement guarantee. If a placement leaves or doesn't perform within the guarantee window, we find a replacement at no additional cost.
Do these candidates understand medical billing codes?
Candidates with billing backgrounds are assessed for familiarity with ICD-10 and CPT coding structures. Deep coding certification (CPC) is available in a subset of our talent pool — just specify this requirement when you submit your role.

Related hiring paths

$299/mo CloudTask membership. No placement fees. 24-month guarantee included. See pricing details

Get your first healthcare support hire in 48 hours.

Pre-vetted, EMR-proficient, and available now. No recruiter fees, no contracts.

No cost to get started Matches in 48 hours 24-month replacement guarantee