Eric Santiago

KYC Verified

Administrative Specialist · Administrative | Colombia | Professional Fluency (B2/C1) | Adobe Commerce · Aimfox

Bogotá D.C., Colombia Full-Time

Marketplace protected

About

Pilot and Business Administrator focused on operational safety, data analysis, and strategic planning.

Adobe CommerceAimfox

Core Experience

Industry experience

Corporate Training & Development
Human Resources Services
Civic & Social Organizations
Government Administration
Aviation & Aerospace Component Manufacturing

Business challenges

CRM inefficiency
High call abandonment rates
Inconsistent brand identity
Inadequate market insights

Success metrics

Comprehensive reporting
Clear territory plans
Accurate revenue forecasts

Jobs to be done

Customer Onboarding
Customer Success Strategy
Branding

Availability & Logistics

Availability

Full-Time

Work arrangement

Remote

English level

Professional Fluency (B2/C1)

Languages

Spanish

Roles Qualified For

Administrative Specialist

Operations Coordinator

Executive Assistant

Virtual Assistant

Administrative Coordinator

Work Experience

Administrative Coordinator

https://www.fac.mil.co/ · Dec 2020 – Present

Business Administrator and Pilot with over five years of experience in aviation operational safety, quality control, and team coordination. Responsible for supporting Safety Management Systems (SMS), monitoring compliance, analyzing operational data, and contributing to risk prevention strategies.

Experienced in statistical analysis and performance indicators to identify trends, improve processes, and support data-driven decision-making. Skilled in coordinating personnel, ensuring procedure implementation, and maintaining high standards of operational efficiency and regulatory compliance.

Strong organizational skills, attention to detail, and ability to work in fast-paced, performance-oriented environments. Proven ability to connect operational execution with administrative strategy to improve overall business performance.