•Drove high impact cash flow improvements across US and Canadian key accounts by reducing DSO from 60 to 46 days while managing 80M USD in monthly collections and increasing CEI to nearly 90 percent.

•Managed complex accounts receivable portfolios with full ownership of credit and collections strategy, applying risk assessment, credit analysis, and proactive collections techniques to accelerate cash conversion and improve working capital.

•Led end to end Order to Cash processes including billing, cash application, account reconciliation, dispute resolution, and collections management, ensuring accuracy, timeliness, and compliance with internal controls and financial policies.

•Partnered cross functionally with finance, sales, and operations teams to resolve discrepancies, reduce disputes, and optimize invoicing and payment processes.

•Developed and implemented KPI dashboards, aging reports, and performance metrics to monitor DSO, CEI, and collection effectiveness, providing executive level reporting and actionable insights.

•Supported audit processes with accurate documentation and reporting, strengthening compliance, operational efficiency, and financial performance.

•Created and automated reports for the collections team to save time in information generation.

•Led end-to-end Credit & Collections operations, successfully implementing the company's Days Sales Outstanding (DSO)

framework and developing performance-driven KPIs that strengthened cash flow.

•Directed the full Order-to-Cash (O2C) cycle, including credit assessment, billing, cash application, reconciliation, and

collections.

•Established high-level stakeholder partnerships to enhance collaboration, accelerate collections, and drive sustained

financial performance.

•Supported AP process such us invoice upload, review and payment for vendors.

•Collected and validated W-9 forms and processed 1099 filings in compliance with IRS regulations.

•Assisted with month end-close Collect and prepare/review weekly & mohtly reports.

•Improved month‑end close accuracy through AR ledger analysis and discrepancy resolution.

•Recorded and Processed Checks and Electronic payments in Quickbooks.

•Segmented the AR for the company and created specific collections strategies based on credit risk levels.