Bilingual Customer Service Representative helping international clients connect, resolve, and stay loyal.
Magaly
Customer Support Representative
$1,080 – $1,550/mo
About
Bilingual Customer Service Representative helping international clients connect, resolve, and stay loyal. I am a customer service and operations professional with extensive experience in call centers, sales support, and digital customer service in international environments. I have worked with phone calls, chats, emails, and WhatsApp support, always focused on delivering excellent customer experience and maintaining high satisfaction levels.
Industry Experience
Insurance Agencies & Brokerages
Interior Design
Building Construction
Real Estate Development & Management
Online Social Networking Platforms
Software Experience
Candidate Information
Availability
Full-Time, Part-Time
Work Arrangement
Remote
English Level
Professional Fluency (B2/C1)
Additional Languages Supported
Spanish
Roles Qualified For
Work Experience
Sales Representative
10/2019 - 12/2025https://www.linkedin.com
Venezuela
As a Remote Sales Representative, I specialized in prospecting potential clients from anywhere, offering remodeling services and hydraulic pump repair solutions without the need for a physical office. I used digital tools such as phone calls, emails, video calls, and messaging platforms to connect with clients, understand their needs, and provide effective solutions.
This role required strong communication, persuasion, and time management skills in a fully remote environment. I also created social media content and supported digital marketing campaigns to increase brand visibility and generate qualified leads.
Sales Representative
01/2015 - 05/2018https://www.fatumcuracao.com
Curaçao
Customer service and client support.
Personalized financial guidance.
Solutions Consultant
08/2011 - 12/2014https://www.panamericanlife.com
Curaçao
Make New Customers, Administrate new customer's accounts.
Customer service, call center support, and insurance advisory.
Client follow-up and relationship management.
Operations Coordinator
01/2004 - 07/2008https://www.aviaair.com
Curaçao
Ticketing sales, Check-in Position, Boarding Position, Runway Position, Airplane Dispatch, Charter Management, (Aero Republica).
Customer assistance and charter flight operations.
Customer Support Representative
01/2000 - 09/2003https://www.aa.com
Curaçao
Check-in Position, Boarding Position, Arrival Position, Baggage and Claim Supervisor. Ticket sales and customer support in a call center environment.
Licenses, Certifications & Awards
C1 Advance
EF SET English Certificate
02/2026
Videos
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