Bilingual Customer Support Professional | 1+ Year of Experience in Customer Service & Problem Solving
Maria Jose
Virtual Assistant
$1,300 – $1,870/mo
About
Customer Service Specialist | Communication & Content Creation | Customer Onboarding Specialist | Administrative Support
Industry Experience
Call Centers
Telecommunications
SaaS Platforms
Software Experience
Candidate Information
Availability
Full-Time
Work Arrangement
Remote
English Level
Professional Fluency (B2/C1)
Additional Languages Supported
Spanish
Roles Qualified For
Work Experience
Customer Support Representative
01/2024 - 12/2024https://foundever.com/
Colombia
Managed high volumes of outbound customer communications while maintaining professionalism and efficiency. Assisted clients by addressing inquiries, resolving concerns, and providing clear and accurate information. Built positive customer relationships through active listening, empathy, and effective problem-solving in a fast-paced environment.
Customer Support Representative
08/2025 - 10/2025https://www.intouchcx.com/
Colombia
Handled high volumes of inbound customer inquiries and provided accurate information.
Assisted clients with product and service-related concerns, ensuring positive customer experiences.
Maintained clear, empathetic, and professional communication with customers.
Prioritized tasks effectively while meeting performance and quality standards.
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